Many years ago, Clash of Clans drastically restricted its chat options. Now that’s changing again.
Clash of Clans has been a popular game for many years – among both adults and teenagers. No wonder, as there are also some well-known content creators who have repeatedly promoted the game. However, online games of all kinds also attract a lot of toxicity – especially when there is PvP.
Clash of Clans is known for its great trailers:
For this reason, Clash of Clans significantly limited its social features in 2019, primarily evident through the elimination of global chat. Yet even though the chat was heavily used by trolls and disruptors back then, there was always a desire to be able to communicate with other players outside of one’s own clan. Something that has now returned in the form of groups and communities.
To prevent problems from escalating again as they once did, special protective measures for teenagers and children have been implemented, as promised in the interview.
We asked the developers at Supercell how they intend to ensure that the issues that led to the shutdown of cross-chat do not repeat. David Purke, the Product Manager of Clash of Clans, responded to us and made it clear that the safety of players is a top priority.
We wanted to know: Clash of Clans has many young players. What protection mechanisms are there specifically for this target group?
David Burke replied: “Protecting younger players has been an important part of the development process. Players under 16 can only find and join family-friendly groups. These groups use stricter language filters and additional protective measures to ensure a safe environment.”
In addition to the groups, there are also communities. These are “by default family-friendly,” and various functions that “are often associated with abuse,” such as sharing links, are disabled. “In conjunction with reporting systems, language filters, and anti-spam measures, these precautions are intended to create a safe environment where players from all over the world can communicate and share responsibly.”
Whether the promised protective measures will ultimately be sufficient will likely become clear in the coming weeks. As the community repeatedly points out, the global chat in the past was mainly a paradise for trolls and rather toxic players. Effectively curbing this will require a lot of effort and surely a few fine-tunings. Because if troublemakers are particularly good at one thing, it’s persistently seeking ways to annoy others – very similar to a server troll in World of Warcraft.
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