User sends PS4 for repair, receives a surprising gift from Sony

User sends PS4 for repair, receives a surprising gift from Sony

A user sent their PS4 for repair due to a broken drive. Sony sent back the repaired console. He doesn’t just receive his PS4, as Sony has come up with something nice.

What happened? A reddit user had to send in his “God of War” PS4 Pro Edition for repair. The drive of the console was broken and had to be replaced. The repair cost amounted to 164 dollars, as the warranty had expired.

Due to the Corona epidemic, the repair took significantly longer than usual. Therefore, the owner did not only receive his console back. Sony also included a letter and a PS4 game with the repaired console.

Sony sends back repaired PS4, surprises owner

PS4 Repair, Letter and Gift
This is what the letter and gift from Sony look like. Image source: Dualshockers.com

What does the letter say? Sony included a letter and the game “MLB: The Show 2020” with the repaired console. The letter reads as follows:

Thank you for your continued support of PlayStation, its products, and services during these unpredictable and challenging times. As a token of our gratitude for your loyalty, we have included MLB: The Show 2020. We continue to do our best to provide the best support in the future.

The text of the letter from Sony. Source: reddit.com

The user uploaded a photo of it on reddit.

Owner passes on gift from Sony

What does the user say about it? The user is surprised by the gesture and comments on the gift:

I have more than 500 games [for the PS4] and they are all digital. This is actually my only game as a disc.

Source: reddit.com

He mainly uses his console for watching movies, and it is also the “God of War” edition of the PS4 Pro, which is why he would have paid for the repair.

He is not a sports fan either, so he gave MLB: The Show 2020 to a player who had previously played MLB: The Show 2019 with his wife.

This is what other users say: On reddit, there is a discussion about the posted letter and gift.

  • The reddit user FxAxF explains under the post that Sony had also supported him similarly. “Back in the PS3 days, my controller broke and I asked if they had a repair service. Instead, they sent me a completely new controller and a similar letter to this one.”
  • Alek808 finds the gesture very kind. He writes: “That’s really cool, and that’s why I will always stick with PlayStation, because they show that they care about their customers, no matter how small the things are.”

However, some users also ask why he did not repair the drive himself and instead paid 164 dollars for the repair.

Currently, Sony is generous to its users because of Corona. So Sony is currently giving away two PS4 games for everyone on PlayStation.

Also, the PS5 is set to launch at the end of 2020. Sony has already stated that Corona will not delay the release of the PlayStation 5. Unlike the PS4, the PS5 will be available worldwide at launch.

PS5 Release: Is the PS4 still worth it?

The PS5 release is in 2020, is the PS4 still worth it?

Although the PS5 release is set for winter 2020, we at MeinMMO believe that the PS4 still holds a high value despite the PS5. This is not only due to the extensive game selection that is now available for the PS4.

Source(s): Dualshockers.com
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