In The Division 2 you can assist civilians in building their settlements and reap rewards through projects. Our guide explains how it works.
At the beginning of the story of The Division 2, Washington D.C. is in a chaotic state. The civilians, as well as the Division, are in distress. Hostile factions are fighting for control.
Throughout the story, the goal is to reclaim D.C. and restore order. Civilians and their settlements play an important role in this. We explain how they work and what you need to know about the settlement projects.

Settlements and Civilians – the Extended Arm of the Division
These are the settlements: Apart from your Operations Base, the White House, there are several settlements in The Division 2 where civilians are organized and live independently.
However, these are in rather bad shape at the beginning of the game. Part of the game is to support and build up the settlements.
In return, they function as refuges, trading hubs, and their inhabitants support you in the fight against the threats in the city. You could almost consider them additional Operations Bases.
This is how the settlements work: If you support the people of the settlements, you receive many benefits in return. These include
- NPCs who unlock new functions for you in the White House and are important for progress
- Merchants who supply you with gear
- new side missions that grant you blueprints and SHD tech
- and projects.

How can you expand settlements? If you complete main and side missions, areas of the settlements will be built up, expanded, and living conditions improved there.
This earns you loyalty levels. With each level, there are new functions or bonuses. For example, through the 4 levels of the Theater settlement, which is available right at the beginning, you can unlock these NPCs for the White House:
- Level 1: Inaya al-Khaliq – Crafting Station
- Level 2: Grace Larson – Clan Functions
- Level 3: Senait Ezera – Dark Zone Officer
- Level 4: Charles Douglas – Shooting Range
In addition to the NPCs, there are many more side missions that then become available. Additionally, there are new projects that you can complete.

Projects are worth it, so collect everything
What are projects? These are essentially settlement assignments that you can pick up from the respective NPCs. Projects consist of several requirements that you must fulfill to complete them.
Once you succeed, you receive rewards in the form of gear, blueprints, experience points, or bounties.
This is what you need to do to complete projects: In the game, you can view your accepted projects at any time either in the main menu, at your project manager in the Operations Base, or with the respective project officer of the settlements.
There you have an overview of your progress on all projects and can see at any time what you are missing for completion.

Projects may present you with various tasks:
- Material Donations: This usually involves various materials like ceramics, polycarbonate, or steel. So it’s worth collecting all kinds of stuff in the open world.
- Gear Donations: Typically, this means 3 items of the same kind, such as 3 masks or holsters.
- District Activities: Complete 3 activities of any kind in a specific district or, more specifically, prevent an execution.
- Find SHD Containers: There are several SHD containers in each district that will be shown to you on the map.
Most tasks can be completed alongside other activities while you finish other tasks in the Operations Base. However, it can be worthwhile to complete them specifically if you want certain blueprints.
Accordingly, it’s important that you don’t immediately dismantle or sell all the gear, but check your projects first.
This tip is one of 15 others that we will present to you in our special:
In general, you should collect everything you find in the open world. Every exploration tour is worthwhile, as it can benefit you in many projects. Often, you can complete several projects at once this way.
Are you looking for more information and guides on The Division 2?
- We have for you 3 skills you should choose at the start
- This is how the first reviews from the specialist press for The Division 2 look
- The developers explain how better gear drops
- Do you want to create a clan? Here’s how
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