After the extremely generous donation from a viewer on Twitch, a streamer suddenly had 250 euros in debt with the platform.
Who is this about? The Twitch streamer is named Viiki, she is based in the UK and streams not only video games (especially Minecraft) but also in the “Just Chatting” category. Her viewers appreciate her for her humor and energetic personality.
In a post on X (formerly Twitter), Viiki shared on February 12 about an incident that cost her a lot of money. This happened just when she received a large donation from a viewer.
Viewer brags about large donation – then asks for it back
How did this happen? The streamer describes the event as follows: While her stream was featured on Twitch’s front page, a new viewer joined. He had hung around in the stream for 6 or more hours and started bragging about his money in the chat. Then he donated subs and bits worth around 235 euros, which the streamer accepted with great gratitude.
However, later he allegedly began to harass her community and agency – he “forgot that he had other bills to pay” and needed the money back for that reason.
Can money from donations be refunded? Generally, donations on Twitch cannot be refunded. Exceptions are made only if there were technical difficulties, the purchase was made fraudulently, or a refund is legally required for some other reason (via Twitch).
Despite Twitch’s rather strict guidelines, the viewer got his money back, and Viiki was left with debts of about 230 euros. “Now I will have to stream for the foreseeable future to pay off the debt I shouldn’t have had in the first place,” she continued in the post.
For the streamer, Twitch’s actions set a dangerous precedent: “This means we can now all gift subscriptions to channels and just get the money back, because why not?” Now she doesn’t trust any subs and bits offered to her anymore.
At least: Just one day later, on February 13, Viiki managed to pay off her debt with the help of donations from her viewers. Another streamer wanted to get out of debt with Twitch but after a 4-month break says now: “I have nothing left in life.”