The online shooter Star Wars: Battlefront has been available in the USA since November 17. However, the game did not have a smooth launch.
This should have gone differently: As players in the USA were excited to dive into the battles of Star Wars: Battlefront, they quickly noticed that it wasn’t that easy. Those who wanted to play on Xbox One might not have been able to use matchmaking and therefore couldn’t find other players. On PC, the performance of the game is significantly lacking with two or more graphics cards. However, Electronic Arts has now listed some solutions for the currently known and major issues:
Problem: Xbox One players cannot join servers and matchmaking
Type: Network/Gameplay
Game system: Gameplay
Platform: Xbox One
Solution: The issue has been resolved by EA. If you still cannot connect to a server, you should close the game and check for an update. After installing this update, there should be no issues connecting to a server.
Problem: Infinite loading screen when joining a server
Type: Network/Gameplay
Game system: Gameplay
Platform: All
Solution: If you get stuck in matchmaking or notice an infinite loading screen when connecting to a server, you should close and restart the game.
Problem: Error message “You are not allowed to access online features”
Type: Account Management
Game system: Startup
Platform: All
Solution: There are many reasons for this error message, including that the age entered is incorrect. You must ensure that you entered the correct age when creating the game account.
Problem: Poor performance when using two or more graphics cards.
Type: Performance
Game system: Gameplay
Platform: PC
Solution: This is a driver issue that significantly affects performance on SLI or Crossfire systems. The graphics card developers are already working on an update. To temporarily solve the issue, it is recommended to activate only one graphics card.
Problem: Sudden disconnects or inability to connect to a server.
Type: Network
Game system: Gameplay
Platform: PC
Solution: You must always be connected to Origin to avoid disconnects from a server in-game.
Known Technical Issues
Problem or question: Freezes
Type: Performance
Game system: Gameplay
Platform: All
Solution: Restart the game.
Problem or question: The console cannot connect to a server after leaving suspend mode.
Type: Connectivity
Game system: Gameplay
Platform: All
Solution: Restart the console.
Problem or question: The game freezes after receiving a coop invitation or joining a multiplayer match.
Type: Connectivity
Game system: Gameplay
Platform: All
Solution: Restart the console.
Problem or question: PC numpad keys do not work.
Type: Performance
Game system: Gameplay
Platform: PC
Solution: The numpad keys on PC cannot be assigned to actions.
Problem or question: Joysticks do not work.
Type: Control
Game system: Gameplay
Platform: All
Solution: Joysticks are not supported.
Problem or question: PC third-party messaging software causes black screens.
Type: Performance
Game system: Gameplay
Platform: PC
Solution: Use Alt+Tab to exit the game and end the screen that is causing the problem.
You can look forward to the launch of the online shooter Star Wars: Battlefront in this country today and hope for fewer problems.
