A user discovered an error message in the PlayStation Store that could affect pre-orders for the PS5. It appears that the pre-order is limited to one console per household.
What is this error message? As a user reported on the ResetEra platform, there was an update to the PlayStation Direct Shop that brought a new error message regarding the PS5. This was found in the shop’s source code:
You can only purchase one version of the PS5™ Console: Disc or Digital. You have already added one PS5™ console to your cart.
This message indicates that you cannot add more than one PS5 to the cart, regardless of whether you order a version with a disc drive or without.
Is the message related to pre-orders? However, it is not definitively proven whether this error message is specifically related to the PS5 pre-order.
However, since Sony allegedly wants to increase the production number of consoles for the release due to expected high demand at launch, the restriction seems reasonable.
Additionally, there are so-called “bulk buyers,” people who buy multiple devices to resell them at inflated prices online when the console is sold out at official retailers. Such a restriction could also prevent these individuals from stockpiling and allow for a more evenly distributed console.
Fans will be informed in time before the pre-sale
When does the pre-sale start? Since the announcement of the PS5, there have been speculations about the pre-sale and the price of the new console. However, there is still no concrete information on either.
Only during the Game Summer Fest did Eric Lempel, Vice President and Head of Worldwide Marketing & Consumer Experience at PlayStation, comment on the topic of pre-sales.
He reassured the fans and stated that the start of the pre-sale would not happen suddenly or on the side, but that fans would be informed in advance. This was Lempel’s response to speculations or timeframes appearing on shops or websites.
Additionally, during the event, the new Dualsense controllers were tested. It was reported that surfaces like sand or ice would feel different, as game journalist Geoff Keighly reported live.

