After server issues occurred in Pokémon GO on June 1, 2022, and some trainers were unable to fully utilize the raid hour, Niantic has now spoken out. We from MeinMMO looked at what compensation there will be and what the trainers have to say.
What issues are we talking about? Yesterday, on June 1, 2022, there was a surge in social media reports from trainers about “network errors”. This made interaction with gyms impossible for some players.
As a result, participation in raids during the popular weekly raid hour was hardly possible in some time zones. Other players experienced crashes during battles or afterwards in the catch screen. Therefore, many trainers demanded compensation.
This is how trainers will be compensated
After Niantic only reassured trainers early in the evening of June 1 that the error was being addressed, there is now good news: the problem has been identified and fixed. According to Pokémon GO, it was server issues that caused it.
But what about compensation for the trainers? Niantic has also addressed this topic in their Twitter post from June 2. According to them, trainers who were affected by the server issues during the raid hour will receive a replacement event. More detailed information on this will follow.
Who gets a replacement event? However, the post from Niantic does not specify which time zones or regions will specifically benefit from compensation. However, it suggests that only select areas will be included, and thus the event will not be accessible to all trainers.
This is what trainers say about this decision
Trainers on social media are not particularly pleased with this form of compensation. Many had used their precious (remote) raid passes for Kyogre raids and ultimately lost them due to the error.
For this reason, some players in the comments on Twitter demand that Niantic also compensate them with remote raid passes and that the replacement event be made accessible to all trainers (via twitter.com):
- Badmuffinjr: “Just give everyone the replacement event for the raid hours. It would leave you less room for error, as a large part of the world experienced this problem.”
- Awakened420: “Just give everyone a free remote raid pass, since you decided to increase the costs. I might as well buy three single passes, as the three-pack costs the same.”
- Ivan: “What about those who lost their pass in the middle of the raid when the game froze? For your information: We were unable to access the game (only after 7 PM, when it is no longer possible to rejoin the raid).”
- Bidgy: “Can you please also give everyone three free remote raid passes so we can actually do the raids?”
Whether Niantic will additionally compensate the trainers with (remote) raid passes remains to be seen. If there is new information on this, you will find out from us at MeinMMO.
Were you also affected by the server issues during the raid hour yesterday? What compensation would you like from Niantic? Let us know in the comments here on MeinMMO and discuss this topic with other trainers.
In the coming days, a lot is happening in Pokémon GO, as the big GO Fest 2022 will take place this weekend. We will show you all the important information about the ticket, spawns, and bonuses.
