The Austrian daily newspaper DerStandard has published an evaluation of a survey on AI usage. According to this, AI is most frequently used for researching general knowledge. However, 73% also report consulting AI for computer problems.
AI as a constant everyday helper? In the past, when faced with Windows update odysseys, printer problems, or strange messages on the PC, people would immediately call their children, grandchildren, or the one friend “in the know”; today, more and more often, they simply ask an AI. This is evident from a recent representative survey conducted by the Linz Market Institute (Der Standard).
What becomes clear in the evaluation? According to the evaluation, the majority of Austrians now use AI at least once a week. Particularly noteworthy is a figure from the tables: 73 percent of users employ AI at least occasionally to solve computer problems.
The data clearly shows that AI is used primarily where it provides immediate practical benefits. Many people ask for explanations, search specifically for information, or use tools to summarize content. For example, as many as 59% often to sometimes receive help with translations, or use AI assistants for writing texts (46%) and creating recipes (41%).
In particular, AI demonstrates its strengths in technical questions. Instead of spending a long time researching in endless forums, often a single query is enough to obtain a solution. This saves time and lowers the barrier to engaging more deeply with problems.
At the same time, there is a noticeable gap in trust and understanding of the technology. According to the survey, AI is not considered suitable as a relationship advisor by the majority, nor is it credible enough for questions regarding life or financial planning.
However, it is striking that overall distrust of AI is relatively low: In several areas, the level of trust among the population is surprisingly high. Approximately half of Austrians consider AI to be reliable. Be it in news research, the creation of content like images, texts, presentations, or music, or in support for work and education.
According to the Standard evaluation, nearly half of the 16 to 29-year-olds (45 percent) surveyed in Austria use AI at least once a day – in this age group, engagement with it is nearly ubiquitous. According to another survey, young people have negative attitudes towards AI. Still, for many, this is (so far) no reason to ban AI from their everyday lives.
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