In ArcheAge , the launch of Patch 2.0 was a disaster. Today, on September 13, the next attempt follows after a rollback.
Auroria Déjà Vu
Yesterday at 10:00 PM, the big fresh start was supposed to begin in ArcheAge. It went almost the same as back in November: only a fraction of the players who wanted to log in could do so. Back in November, the “Auroria Update” came, an important event that players had been preparing for months. But during the crucial hours, only half could log in, the rest just had bad luck.
Fans were angrily demanding a rollback. That is when you say: “We restore the servers to the state they were in before everything went wrong.” But Trion Worlds could not manage this back then. Since those days in November, the massive hype around ArcheAge has faded. Its reputation has taken a hit.
Yesterday, a very similar situation arose. But this time, Trion Worlds executed the rollback. From the perspective of the ArcheAge servers, nothing happened yesterday.
Only 10% of players could log in
That players cannot all log in during a massive rush is usually a significant annoyance in MMORPGs, but it has no lasting effects. Even with the launch of a World of Warcraft add-on, not everyone can play in the first few days: they just reach max level later. But ArcheAge is front-loaded, as building plots are distributed in the first hours, and they are limited. Those who arrive late cannot secure a good plot cheaply but have to buy it from other players at a high price.
According to Trion Worlds, only 10% of players could log in yesterday in ArcheAge. These few lucky players secured a significant number of building plots on the new servers. Thus, they gained an advantage in just a few hours, from which they could have benefitted for months – not to mention that some could also sell the plots for real money.
Therefore, Trion Worlds has decided to go for a rollback this time.
“Everything is fine with ArcheAge … this time it was our launcher Glyph”
Trion Worlds says that the issues were not due to ArcheAge itself. Everything is running stable there. They identified Trion Worlds’ launcher “Glyph” as the Achilles’ heel. The launcher could not handle so many players trying to log in simultaneously. And once again (as it was nearly a year ago), the endless intro bug occurred.
The problem seems to have been exacerbated by starting everything “at the same time,” EU and US servers, all new worlds going online simultaneously.
If you now think: Did they learn nothing from the past catastrophes, from Auroria? Yes, they did.
Rollback and new restart
What happens now? There will be a rollback. Everything that happened last night doesn’t matter anymore. They will start over with 2.0. They apologize to the players, return everything that was spent during that time, and promise “compensation packages.”
Additionally, they have set a new date for Patch 2.0 and the restart. This time, the restart will take place in “stages.”
In Europe, it will start today, September 13, at 3:00 PM. First, the “normal servers” will open, half an hour later the new merged servers, and another half an hour later the restart servers.
In the USA, this should also happen at 10:00 PM if everything goes according to plan.
