Hakoom is a well-known PS5 player who held the world record for the most platinum trophies on the Sony console a few years ago. However, following an alleged data leak, he claims to want nothing to do with PlayStation anymore.
What kind of player is he? Hakoom is a PlayStation player who has made a name for himself as an achievement hunter. He owns more than 200,000 trophies in nearly 8,500 games. During the transition period from PS3 to PS4, Hakoom was a celebrity in the scene, and at one point he even held the world record for the most platinum trophies on PlayStation.
However, in 2021, Hakoom hung up his trophy hunting because he claimed there was too much cheap shovelware in the PS Store. He is currently ranked “only” 52nd in the world rankings (via PSN).
Nevertheless, he continued to publish videos on YouTube about PlayStation games that he is currently playing. But that, too, is said to be coming to an end.
Player says his account was simply banned
Why is he stopping? In a post from November 13, 2024, Hakoom reports on the negative experiences he allegedly had with Sony. According to Hakoom, his account was banned on September 9 for no apparent reason. He received no help from customer service.
When he inquired, he was eventually told that his account had been banned due to several violations. He was said to have completed games in a few hours that realistically required 100 hours and finished games in just a few minutes.
Additionally, Hakoom is alleged to have logged into 29 PlayStations and to be registered on over 2,000 accounts on them. According to the player, there is a logical explanation for these anomalies: he has been intensively gaming on PlayStation for 17 years.
You can watch Hakoom’s video with automatically generated English subtitles here. A written summary can also be found on X.
“Do I need to explain their own system to them?”
This is his explanation: As a trophy hunter, he naturally has multiple devices and many accounts in dead online games. Furthermore, there are numerous games that can be completed in just a few seconds.
He can also explain the trophies in the supposed 100-hour games: There is a feature that allows a game save from PS4 to be transferred to PS5. Then, the achievements unlocked on the previous console simply pop up on their own within a few minutes.
The player asks: “Why don’t the employees understand their own system? Do I have to explain all of this to them?”
PlayStation employee allegedly sold data
According to Hakoom, however, something quite different is behind the ban: He claims that his account data was stolen and sold on the black market. The data was allegedly obtained directly from PlayStation employees by the scammer.
As it is a machine translation, it is not entirely easy to follow the sequence of events. However, it seems that Hakoom transmitted his account data to alleged PlayStation employees, who then sold it. Sony wants to sweep the data mishap under the rug and is sacrificing him for it.
As of now, it cannot be ruled out that the player himself may have given his data to scammers posing as PlayStation employees. Sony stated to us upon request that they do not currently have a statement regarding the situation.
It is not for nothing that many service providers include a note in their communication with customers saying that real employees will never ask for their passwords. Background information and tips on how you can protect yourself can be found on data protection notes.
While Hakoom claims to have regained his account, his trust in the company Sony has been shattered. Additionally, he has been removed from the partner program – previously, the player had received free review copies of games.
As a consequence, Hakoom now announces that he will leave PlayStation. While he still wants to play games into which he has already invested thousands of hours, there will only be videos on third-party games and movies from now on.
However, activity on his PSN account shows that Hakoom – or someone with access to his account – unlocked a trophy in Honkai Star Rail just on November 13.
According to Hakoom, every achievement hunter knows games that can be completed in seconds. However, this type of game is not a real challenge for experienced hunters. This is quite different here: For the hardest achievement in the world in a game, you need to play for over 8 weeks without a break
