Today, on November 10, 2020, the Xbox Series X launches. However, there seem to be bigger problems with Xbox services. Players report that logins are not working. Meanwhile, the issue should be resolved.
Update – 8:50 PM: Microsoft announces that the login issue has been resolved. Players should be able to log in and play again.
Original report – What is happening today? On Tuesday, November 10, the new next-gen console Xbox Series X is officially released. Throughout the day, there has been discussion about the new console.
However, major issues with Xbox’s live service are overshadowing the release.
Many players have been reporting since around 7:00 PM that they cannot log into their Xbox Live accounts. This appears to affect both the Xbox Series X and the older Xbox One.
This is what Microsoft says: According to a tweet from the official Twitter channel, the developers are already working on a solution:
They cannot say exactly when the issue will be resolved. The Twitter channel and the official support page will be updated as soon as the status changes.
The problem does not seem to affect all players. Here on MeinMMO, some users report that they can log in and play without issues.
Error 0xcffff82e – Login issues and solutions
This is the problem: Due to the faulty login, players have no access to the games in their account and some online features.
It is particularly frustrating that these issues coincide with the launch of the Xbox Series X as well as the new Beyond Light expansion for Destiny 2. Both novelties cannot be enjoyed by Xbox players right now.
Is there a solution? Officially, Microsoft is still working on the issue. However, user James Evans has suggested a solution that worked for him (via Twitter):
- go to settings and then to “Network”
- log out
- enter your account details and go back to “Network”
- go online again
However, this does not seem to work for all players. Some report that they are logged out again immediately and do not get that far.
When can I expect a solution? Currently, it is still unclear how long the problem will persist. However, the release of the Xbox Series X should increase the pressure to resolve the issue as quickly as possible.
While you wait for a solution, you can make use of your time to transfer your games from the Xbox One to the new Xbox Series. We’ll tell you how to do it without a new download:
Here is how to transfer your Xbox One games to the Xbox Series X – Without download