A French player ordered a gaming PC. But when the PC arrives at his home, he can hardly believe his eyes.
A user reports that he ordered a new gaming PC for about 1,000 euros. He then posts a series of different photos on Twitter. Here you can see: The PC is in a catastrophic state. We have embedded the Twitter post here for you. The text is in French, but the images say more than a thousand words:
He himself writes quite incredulously (via twitter.com):
Thanks to the delivery person who smashed his way into the case. I just hope to get a positive response from @LDLC.
and @Chronopost
Because this is impossible, even with a hammer and a jump with both feet on the case @NZXT
He explained that he got in touch with the seller and hopes to receive a refund. Because with the computer, he won’t be able to play or work anytime soon.
What can you identify? In the heavily damaged computer, you can clearly see the installed AMD hardware: The CPU cooler is the official standard cooler from AMD, which is supplied with Ryzen 3 and Ryzen 5 processors. You can also clearly see the Radeon and Sapphire logos on the GPU: By the way, Sapphire exclusively produces AMD graphics cards. Otherwise, above the CPU, you can see two RAM sticks without cooling or RGB elements.
The catastrophic state of the hardware is what makes him regret his purchase immediately. Whether he even started the hardware is not explained. In that condition, it will be difficult.
Does this happen often? Such cases occur repeatedly where hardware is either not properly packaged or the shipping service provider was careless. For instance, a gamer received a package that looked like it had been run over by a truck. The disappointment is high when you can’t start gaming right away.
You should not accept damaged packages
What should I do if I receive such a computer? If your package arrives with the mail already in a terrible condition, you should not accept the package at all. You can easily refuse the acceptance, and many sellers also mention this in their terms and conditions. Because in this case, the shipping company is responsible for the damages.
However, our French gamer had another problem here. Because the damages were not visible from the carton. He writes on Twitter himself: “When it’s inside a box, can you explain to me how that happens” and shows a picture of the packaged box on Twitter:
In such cases, you usually bear no costs, unless you used the computer as a trampoline yourself. The service provider is responsible for these damages. Even if the computer is only damaged and still looks functional, you should be cautious. Because you cannot see how severely the components inside are damaged.
Consumer advocates advise, by the way, to unpack the package in the presence of the delivery person if it already looks critical. Because with the signature, the recipient confirms not only receiving the package but also that it has arrived orderly and in good condition.
This is especially tricky in times when delivery services increasingly rely on drop-off approvals and therefore no longer require a signature for delivery. In the most annoying case, they throw the package right in front of your door, and then the frustration is even greater.
