Streamers have often complained in the past about allegedly unfair bans. Twitch recently stated in an interview that they want to become more transparent. MeinMMO reports what lies behind it.
What did Twitch say? Some streamers have complained that the bans from Twitch appear arbitrary or even involve double standards. This should now be addressed, as in an interview with “The Washington Post“, Angela Hession revealed that they “heard the concerns of the community”.
Hession is the Vice President of Trust and Safety at the livestream platform. She announced that the platform wants to provide streamers with more details on the reasons for their bans.
She also stated: “We are looking at how we can incorporate more details for people so they understand [why they were banned] – like the video itself. That’s something we are definitely working on.”
What does that mean? Since Twitch already has the feature to create clips, the platform could include a clip in the details of the ban and precisely describe what led to the ban in that excerpt. Streamers could then better understand what led to the ban and adjust their behavior.
Twitch has banned several streamers over the years. In our video, you can see 5 who have caused a lot of buzz:
How does the notification of the ban currently look?
Twitch currently sends an email to the streamer as soon as they receive a ban. Usually, these 3 things are explained:
- Reason for the ban, with a bullet point from the guidelines and examples thereof.
- Where the violation of the guidelines took place.
- How long the ban applies.
An example can be seen in Corinna Kopf’s tweet, who was banned because of her profile picture:
Viewers can help ban inappropriate behavior
How does that work? Angela Hession also pointed out in the interview that Twitch recently introduced a better reporting system. It allows viewers to specify more precisely why they want to report the streamer and for what reasons.
Where do viewers find the reporting system? Below each livestream, there are three small dots. When you click on them, you can choose between “Report livestream” and “Report something else”.
After that, you have several options to choose the reason for both options. Additionally, under “Report livestream”, you can select a reason and provide some text regarding that.
Under “Report something else”, viewers also find the option “Behavior outside of Twitch”. So if inappropriate content is produced by streamers on Twitter or other platforms that affects the livestreams, that can also be flagged.
Hession assured in closing that “it is their intention to ensure that their community feels safe.”
More about Twitch: German Twitch streamer Unge dismisses immoral deal worth 5 million euros – “The absolute devil”.
