In response to a player’s complaint, Jeff Kaplan from the Overwatch team lays out the facts. In internet language, someone was professionally “roasted”.
The account suspensions and bans in Overwatch seem to be having an effect. Time and again, disruptive players are getting banned and excluded from the game. However, not everyone is satisfied with their ban, and some express their frustration on the official forum.
One such player is Ceaya, who loudly complained that he was banned for “disruptive gameplay” and that in “Quickplay”. He was particularly angry about this and is convinced that the reports from players are not even checked. The whole system is automatic and therefore susceptible to exploitation.
However, Ceaya probably did not expect that Jeff Kaplan, the Game Director of Overwatch, sometimes personally addresses such issues and began to list the actual facts in a factual manner.
More than 2000 complaints on one account
Accordingly, they checked the IP address of the account from which Ceaya had posted in the forum and found an account that had a pretty long record of offenses.
- The account has 2247 complaints
- The account was punished with 9216 hours of silence – meaning he could not chat. That’s a whopping 384 days and a significant portion of the time since Overwatch was released
- The account was banned from playing 3 times
- In total, 7 times a silence penalty was imposed due to insults and spam
- The account was additionally banned directly by a GM due to “severe griefing”
Thus, Ceaya is the owner of one of the “worst accounts that Blizzard has ever seen.”
Jeff Kaplan is “not entirely sure if this is really the account he is talking about, but it is definitely not an ideal teammate in Overwatch.”
If this is not his account, then he should please tell Kaplan his BattleTag. Because the last thing you want is for “good, honest members of the community to be unfairly punished”.
Kaplan received praise for this reaction both on Reddit and in the official forum, and Ceaya has not (yet) responded further.
And once again it shows that dinoflask was right with his wisdom: Wrestle with Jeff, prepare for death.
Kaplan has been in a joking mood lately. Recently, he apologized to all of Australia!

