At the launch of the new expansion Endwalker for Final Fantasy XIV, users are struggling with numerous errors and issues. Now, the head of Final Fantasy XIV explains why these problems are occurring.
Here’s what it’s about: Since December 3rd, pre-order customers of Final Fantasy XIV: Endwalker have been able to preview the latest expansion. However, there are already many problems users are facing.
Most of the errors involve annoying connection drops, causing players to be kicked from the server queue and having to start the waiting process all over again.
Now, Naoki Yoshida, producer & director of FINAL FANTASY XIV, has spoken out and explained how they plan to address the issues (via finaltansyxiv.com)
Final Fantasy XIV: Error 4004, 3001, and 2002 drive players crazy
These are the errors: Currently, there are three annoying errors that are troubling players and preventing them from entering the game.
- Error 4004 mainly occurs when the servers are overloaded, leading the queue to fail.
- Error 3001 arises whenever servers allow players to log in over the maximum player limit.
- If the total number of waiting players in the data center exceeds 17,000, error 2002 is displayed.
Here’s how the issues will be resolved: Yoshida stated in his post that they aim to get a handle on the issues in the coming days. Maintenance work on the login servers is scheduled for December 8th. They plan to address the following problems:
- For error 4004, they have corrected the source code for the lobby servers, but this will take more time due to its complex nature. It will still take a while before the error is fixed.
- To minimize error 3001, they will increase the number of network connections to a maximum.
- To reduce error 2002, they will raise the maximum number of players in a data center from 17,000 to 21,000 players.
Hardware shortage prevents the establishment of new servers
As of now (December 7, 2021), Final Fantasy XIV has more players than ever before. With over 90,000 simultaneous players Final Fantasy has broken its previous player record on Steam.
The simplest solution would be to set up new servers to accommodate the many new players. However, Yoshida has already stated that this is currently not so simple. To establish new servers, the team needs new servers – and they need semiconductors.
Due to the COVID-19 pandemic, semiconductors are in short supply, making it impossible for the team to obtain new hardware for servers. And the team cannot estimate how long this shortage will last.
If you haven’t ventured into Final Fantasy XIV yet, but the information about the expansion has piqued your curiosity, then we reveal everything important for getting started in the MMORPG:
Final Fantasy XIV: Beginner’s guide for a smooth start into the MMORPG
