The MMORPG TERA has been officially available on the Xbox One and PlayStation 4 since April 3rd. The PS4 EU servers seem to be offline as of April 5th – and no one knows why.
The TERA EU servers on the PlayStation 4 appear to be currently offline. The players are currently puzzled about why this is the case.
The maintenance for the EU servers scheduled for today has already been completed, and TERA was playable again on Xbox One and PlayStation 4. However, around 11:00 AM our time, the European PlayStation 4 servers apparently were shut down again.
On Reddit and in the official TERA forum, players are reporting that they were kicked from the game without warning. Some of them are now stuck on the PlayStation 4 in the server selection.
An additional maintenance is scheduled for this afternoon, but it is only supposed to affect the American servers.
The operator of the console version, En Masse, is actually the US publisher of TERA on PC and has had little to do with Europe so far. Perhaps this could contribute to the problems: In the USA, it was still the middle of the night at the time of the server outage.
We will continue to monitor the issue and report as soon as we know more about the server outage.
Update 4:20 PM: It seems that all EU servers of the PlayStation 4 are back online, except for Saravash and Zyrnaxis. There is still no official information regarding the server outage.