Steam stops selling Ashes of Creation, examining possibilities for potential refunds

Steam stops selling Ashes of Creation, examining possibilities for potential refunds

Since Ashes of Creation lost most of its leading developers along with the studio head, the MMORPG does not look good. Whether the game has been discontinued has not yet been confirmed, however, Steam has now decided not to offer it any longer.

What is the situation for Ashes of Creation on Steam? After the announced resignation of the now former CEO of Intrepid Studios and Creative Director of Ashes of Creation, Steven Sharif, the future of the MMORPG initially remained uncertain. Many concerns that the game would be discontinued seem to be confirmed by further news: Ashes of Creation is no longer available on Steam at the time of this article (February 3, 2026, 7:30 AM).

In addition to a current “balanced” rating (45% positive), which summarizes the negative sentiment of the community, there are no more options to purchase Ashes of Creation.

Players Demand Refunds, Steam Looks Into It

What does Steam say about refunds? Angry players who are now turning to Steam to request refunds report in community discussions on the platform as well as on Reddit about their current knowledge regarding this topic.

According to Hokagefall on Steam, they contacted support to request a refund, and received the following message: 

Hello,

I understand the problem. Please note that we are investigating this matter further. As soon as we have more information, we will update your ticket.

Since another user received a similar response from Steam support, these reports seem credible.

Steam Support Refund Ashes of Creation
Steam support regarding a refund ticket (Source: LawdAizen on Reddit)

The community therefore recommends all players who also wish for a refund for Ashes of Creation to also submit a ticket.

How did this situation arise? In addition to Sharif’s resignation, mass layoffs ensured that a large part of the management team left the studio as well. No CEO, no management team, and missing developers who have previously worked on the project suggest a bleak future for Ashes of Creation.

Just a few weeks ago, the former studio head expressed reassuring words that there was no fear of an end to Ashes of Creation with the first layoff of 9 people. In his last message on the official Discord server for the game, which includes his resignation, he can no longer make these statements. Further details he cannot “responsibly comment on at this time due to ongoing legal and administrative matters.”

The resignation of Steven Sharif and the expected consequences for Ashes of Creation is not a new drama, but a pattern that seems to be repeating itself. This topic has been analyzed in more detail by editor-in-chief Leya Jankowski and written here on MeinMMO: The “Star Citizen” syndrome: Why millions were spent on the MMORPG castle in the air again

Source(s): Steam, Reddit
Deine Meinung? Diskutiere mit uns!
0
I like it!
This is an AI-powered translation. Some inaccuracies might exist.
Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.