The Steam servers are having issues. Purchasing Hollow Knight: Silksong fails and shows players an error.
What is the status of the Steam servers?
- The Steam servers are currently having issues (as of September 4, 2025, 6:00 PM). Various error messages are appearing, especially in the shop of the gaming platform.
- However, the problems apparently do not affect every Steam user. While MeinMMO editor Benedikt Schlotmann consistently encounters an error message, his colleague Dariusz Müller has no issues at all.
If there are any changes to the status of the servers, we will inform you here on MeinMMO.
Error purchasing Hollow Knight: Silksong
What kind of error is this? Numerous players report that they cannot purchase Hollow Knight: Silksong. They receive an error message as soon as they try to add the game to the cart or proceed to checkout. Completing a purchase is not possible in that case.
Hollow Knight: Silksong was released on September 4, 2025, resulting in a major rush on the Steam shop. The Metroidvania was the most wishlist game on Steam for months.
Are other platforms affected as well? Yes, in addition to Steam, other online shops such as the PlayStation Store and the Nintendo eShop are said to be experiencing issues.
What can you do about the issues? Since these are server-side issues, there is nothing you can actively do. You will simply have to be patient and try again at a later time.
Otherwise, you might try the old trick: completely close Steam or the respective store and restart it. Sometimes that does wonders.
What is Hollow Knight: Silksong? Hollow Knight: Silksong is the successor to the highly acclaimed indie game Hollow Knight. It is considered a mix of Metroidvania and Soulslike. You explore a dark yet atmospheric 2D world filled with corrupted creatures and dark caves.
Hollow Knight has over 397,000 ratings on Steam, with a strong 97% positive rating. Expectations for Hollow Knight: Silksong are correspondingly high. The game had over 111,000 players on Steam just minutes after its release, despite the ongoing issues. The release of Silksong had similar effects on the gaming landscape as GTA 6: Silksong is the GTA 6 of indie games: More and more developers are changing release dates out of fear of the most desired game on Steam.
