Social worker gives advice on problems in gaming communities: “Question why I play something”

Social worker gives advice on problems in gaming communities: “Question why I play something”

You can always do something nice in games:

More on the topic
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von Mark Sellner

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Digital streetworkers are also reachable in their own subreddit:

Recommended editorial content

At this point you will find external content from Reddit that complements the article.

I consent to external content being displayed to me. Personal data can be transmitted to third party platforms. Read more about our privacy policy.
Link to the Reddit content

Mark from MeinMMO: Would you say that, especially in gaming, you are more often contacted by individuals identifying as female?

Nando: I can’t go into detail on this for data protection reasons since we are also bound by confidentiality. But regarding this topic specifically, yes, definitely.

I would like to add, due to societal conditions, the topic “men as victims” is still a very difficult one that is simply not often addressed in public.

I dealt with this extensively in the context of my bachelor thesis. This certainly also influences the work and how men can present themselves as victims, or as they might not want to.

“It is not bad at all to take a break”

Mark from MeinMMO: How do you identify individuals in gaming whom you believe might need your help? How do you approach them?

Nando: It is very important to first use this medium “games” and just the game to find some common ground. People should get to know us in their gaming world. It is their playground and their universe, and here comes someone new who is playing in a professional, social work role.

I first clarify why I am actually here and what my function is. I have noticed that being open and transparent on various platforms is positively received, to communicate what my aim is, and that there is no pressure at all.

We do not obligate anyone to take our offer. It is an open, free, and anonymous offer. This is very important to people. They need to know that they can, if they want, remain completely anonymous while receiving advice and support for as long as possible. This definitely helps.

Nando always shows himself with a smile

Mark from MeinMMO: Toxic communities and players, misogyny, and insults are unfortunately almost a daily occurrence in multiplayer titles. What advice would you give to people who are affected by this?

Nando: It’s good to have someone in your environment with whom you can talk about it and not keep it to yourself. Because it can quickly happen that you take to heart what you are being attacked with there and think you are doing something wrong.

Always question the purpose of the game – why am I playing this? Why do I want to play it? If you reflect on this and the reason no longer applies or the environment is no longer present for which you originally played it, then…

It is absolutely fine to take a break, step back, and find something else. To simply turn off the console and make a hard cut, just to avoid having that negative environment in front of you.

This is definitely good advice. Or maybe even just play a single-player game. There are many good single-player titles where you can focus on yourself in peace and do your own thing.

And if you feel like trying online again, that’s of course also okay. But just knowing that I have an alternative where I can do exactly what I want is important.

Almost one in five finds gaming communities toxic or problematic (via statista.com).

“Young people are confronted with various media daily”

Mark from MeinMMO: How do you deal with video game addiction in teenagers?

Nando: I come from the field of addiction help, or analog addiction assistance. As I mentioned, using the medium “game” is important. It is simply the life world. Young people, including myself, are confronted with various media daily.

You have to make sure to use the medium sensibly and pay attention to the typical criteria associated with addiction when it starts heading in that direction.

There are phases where you play a bit more and perhaps even excessively. But as long as it stays balanced and healthy and you can still pursue your other activities and have a social environment, your education, school, or studies, and you are not escaping from anything, it does not meet the criteria for addiction.

Average daily usage time of teenagers aged 12 to 19 for computer, console, tablet, and smartphone games in 2022 (via statista.com).

But we don’t say “you are addicted to video games.” It is only important to engage with the medium sensibly. To question, why am I using them? What do I really need them for? What is actually sensible? These are also questions that we often receive directly from people.

When I see the connection to the analog work again, it is the same. You use the access you get. That’s how it is in normal street work, you immerse yourself in the environment and are in the life world. Many street workers are also on the streets, in this social space.

This is exactly where we go in. And we try to find access through the medium of video game that people are engaged with. Build contact with them, and if desired, perhaps alleviate everything a bit.

“One must engage with the topic and scrutinize the medium of video games”

Mark from MeinMMO: Often I stumble upon young people in games whose parents want to completely forbid them from gaming, yet they use these games as a retreat. What advice would you give to both the teenagers and the parents in such a situation?

Nando: When I think about how it was for me with my mom, it’s often the case that she has never really engaged with the medium. It is important for parents to talk about it and for them to know exactly what their children are playing.

They really need to engage with the medium and find a sensible measure. To talk to their child, that is very clear. What is important to the child? Why does it enjoy it? Why does it have such a big significance for my child?

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Digital streetworkers are also reachable in their own subreddit:

Recommended editorial content

At this point you will find external content from Reddit that complements the article.

I consent to external content being displayed to me. Personal data can be transmitted to third party platforms. Read more about our privacy policy.
Link to the Reddit content

Mark from MeinMMO: Would you say that, especially in gaming, you are more often contacted by individuals identifying as female?

Nando: I can’t go into detail on this for data protection reasons since we are also bound by confidentiality. But regarding this topic specifically, yes, definitely.

I would like to add, due to societal conditions, the topic “men as victims” is still a very difficult one that is simply not often addressed in public.

I dealt with this extensively in the context of my bachelor thesis. This certainly also influences the work and how men can present themselves as victims, or as they might not want to.

“It is not bad at all to take a break”

Mark from MeinMMO: How do you identify individuals in gaming whom you believe might need your help? How do you approach them?

Nando: It is very important to first use this medium “games” and just the game to find some common ground. People should get to know us in their gaming world. It is their playground and their universe, and here comes someone new who is playing in a professional, social work role.

I first clarify why I am actually here and what my function is. I have noticed that being open and transparent on various platforms is positively received, to communicate what my aim is, and that there is no pressure at all.

We do not obligate anyone to take our offer. It is an open, free, and anonymous offer. This is very important to people. They need to know that they can, if they want, remain completely anonymous while receiving advice and support for as long as possible. This definitely helps.

Nando always shows himself with a smile

Mark from MeinMMO: Toxic communities and players, misogyny, and insults are unfortunately almost a daily occurrence in multiplayer titles. What advice would you give to people who are affected by this?

Nando: It’s good to have someone in your environment with whom you can talk about it and not keep it to yourself. Because it can quickly happen that you take to heart what you are being attacked with there and think you are doing something wrong.

Always question the purpose of the game – why am I playing this? Why do I want to play it? If you reflect on this and the reason no longer applies or the environment is no longer present for which you originally played it, then…

It is absolutely fine to take a break, step back, and find something else. To simply turn off the console and make a hard cut, just to avoid having that negative environment in front of you.

This is definitely good advice. Or maybe even just play a single-player game. There are many good single-player titles where you can focus on yourself in peace and do your own thing.

And if you feel like trying online again, that’s of course also okay. But just knowing that I have an alternative where I can do exactly what I want is important.

Almost one in five finds gaming communities toxic or problematic (via statista.com).

“Young people are confronted with various media daily”

Mark from MeinMMO: How do you deal with video game addiction in teenagers?

Nando: I come from the field of addiction help, or analog addiction assistance. As I mentioned, using the medium “game” is important. It is simply the life world. Young people, including myself, are confronted with various media daily.

You have to make sure to use the medium sensibly and pay attention to the typical criteria associated with addiction when it starts heading in that direction.

There are phases where you play a bit more and perhaps even excessively. But as long as it stays balanced and healthy and you can still pursue your other activities and have a social environment, your education, school, or studies, and you are not escaping from anything, it does not meet the criteria for addiction.

Average daily usage time of teenagers aged 12 to 19 for computer, console, tablet, and smartphone games in 2022 (via statista.com).

But we don’t say “you are addicted to video games.” It is only important to engage with the medium sensibly. To question, why am I using them? What do I really need them for? What is actually sensible? These are also questions that we often receive directly from people.

When I see the connection to the analog work again, it is the same. You use the access you get. That’s how it is in normal street work, you immerse yourself in the environment and are in the life world. Many street workers are also on the streets, in this social space.

This is exactly where we go in. And we try to find access through the medium of video game that people are engaged with. Build contact with them, and if desired, perhaps alleviate everything a bit.

“One must engage with the topic and scrutinize the medium of video games”

Mark from MeinMMO: Often I stumble upon young people in games whose parents want to completely forbid them from gaming, yet they use these games as a retreat. What advice would you give to both the teenagers and the parents in such a situation?

Nando: When I think about how it was for me with my mom, it’s often the case that she has never really engaged with the medium. It is important for parents to talk about it and for them to know exactly what their children are playing.

They really need to engage with the medium and find a sensible measure. To talk to their child, that is very clear. What is important to the child? Why does it enjoy it? Why does it have such a big significance for my child?

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Digital streetworkers are also reachable in their own subreddit:

Recommended editorial content

At this point you will find external content from Reddit that complements the article.

I consent to external content being displayed to me. Personal data can be transmitted to third party platforms. Read more about our privacy policy.
Link to the Reddit content

Mark from MeinMMO: Would you say that, especially in gaming, you are more often contacted by individuals identifying as female?

Nando: I can’t go into detail on this for data protection reasons since we are also bound by confidentiality. But regarding this topic specifically, yes, definitely.

I would like to add, due to societal conditions, the topic “men as victims” is still a very difficult one that is simply not often addressed in public.

I dealt with this extensively in the context of my bachelor thesis. This certainly also influences the work and how men can present themselves as victims, or as they might not want to.

“It is not bad at all to take a break”

Mark from MeinMMO: How do you identify individuals in gaming whom you believe might need your help? How do you approach them?

Nando: It is very important to first use this medium “games” and just the game to find some common ground. People should get to know us in their gaming world. It is their playground and their universe, and here comes someone new who is playing in a professional, social work role.

I first clarify why I am actually here and what my function is. I have noticed that being open and transparent on various platforms is positively received, to communicate what my aim is, and that there is no pressure at all.

We do not obligate anyone to take our offer. It is an open, free, and anonymous offer. This is very important to people. They need to know that they can, if they want, remain completely anonymous while receiving advice and support for as long as possible. This definitely helps.

Nando always shows himself with a smile

Mark from MeinMMO: Toxic communities and players, misogyny, and insults are unfortunately almost a daily occurrence in multiplayer titles. What advice would you give to people who are affected by this?

Nando: It’s good to have someone in your environment with whom you can talk about it and not keep it to yourself. Because it can quickly happen that you take to heart what you are being attacked with there and think you are doing something wrong.

Always question the purpose of the game – why am I playing this? Why do I want to play it? If you reflect on this and the reason no longer applies or the environment is no longer present for which you originally played it, then…

It is absolutely fine to take a break, step back, and find something else. To simply turn off the console and make a hard cut, just to avoid having that negative environment in front of you.

This is definitely good advice. Or maybe even just play a single-player game. There are many good single-player titles where you can focus on yourself in peace and do your own thing.

And if you feel like trying online again, that’s of course also okay. But just knowing that I have an alternative where I can do exactly what I want is important.

Almost one in five finds gaming communities toxic or problematic (via statista.com).

“Young people are confronted with various media daily”

Mark from MeinMMO: How do you deal with video game addiction in teenagers?

Nando: I come from the field of addiction help, or analog addiction assistance. As I mentioned, using the medium “game” is important. It is simply the life world. Young people, including myself, are confronted with various media daily.

You have to make sure to use the medium sensibly and pay attention to the typical criteria associated with addiction when it starts heading in that direction.

There are phases where you play a bit more and perhaps even excessively. But as long as it stays balanced and healthy and you can still pursue your other activities and have a social environment, your education, school, or studies, and you are not escaping from anything, it does not meet the criteria for addiction.

Average daily usage time of teenagers aged 12 to 19 for computer, console, tablet, and smartphone games in 2022 (via statista.com).

But we don’t say “you are addicted to video games.” It is only important to engage with the medium sensibly. To question, why am I using them? What do I really need them for? What is actually sensible? These are also questions that we often receive directly from people.

When I see the connection to the analog work again, it is the same. You use the access you get. That’s how it is in normal street work, you immerse yourself in the environment and are in the life world. Many street workers are also on the streets, in this social space.

This is exactly where we go in. And we try to find access through the medium of video game that people are engaged with. Build contact with them, and if desired, perhaps alleviate everything a bit.

“One must engage with the topic and scrutinize the medium of video games”

Mark from MeinMMO: Often I stumble upon young people in games whose parents want to completely forbid them from gaming, yet they use these games as a retreat. What advice would you give to both the teenagers and the parents in such a situation?

Nando: When I think about how it was for me with my mom, it’s often the case that she has never really engaged with the medium. It is important for parents to talk about it and for them to know exactly what their children are playing.

They really need to engage with the medium and find a sensible measure. To talk to their child, that is very clear. What is important to the child? Why does it enjoy it? Why does it have such a big significance for my child?

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Digital streetworkers are also reachable in their own subreddit:

Recommended editorial content

At this point you will find external content from Reddit that complements the article.

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Link to the Reddit content

Mark from MeinMMO: Would you say that, especially in gaming, you are more often contacted by individuals identifying as female?

Nando: I can’t go into detail on this for data protection reasons since we are also bound by confidentiality. But regarding this topic specifically, yes, definitely.

I would like to add, due to societal conditions, the topic “men as victims” is still a very difficult one that is simply not often addressed in public.

I dealt with this extensively in the context of my bachelor thesis. This certainly also influences the work and how men can present themselves as victims, or as they might not want to.

“It is not bad at all to take a break”

Mark from MeinMMO: How do you identify individuals in gaming whom you believe might need your help? How do you approach them?

Nando: It is very important to first use this medium “games” and just the game to find some common ground. People should get to know us in their gaming world. It is their playground and their universe, and here comes someone new who is playing in a professional, social work role.

I first clarify why I am actually here and what my function is. I have noticed that being open and transparent on various platforms is positively received, to communicate what my aim is, and that there is no pressure at all.

We do not obligate anyone to take our offer. It is an open, free, and anonymous offer. This is very important to people. They need to know that they can, if they want, remain completely anonymous while receiving advice and support for as long as possible. This definitely helps.

Nando always shows himself with a smile

Mark from MeinMMO: Toxic communities and players, misogyny, and insults are unfortunately almost a daily occurrence in multiplayer titles. What advice would you give to people who are affected by this?

Nando: It’s good to have someone in your environment with whom you can talk about it and not keep it to yourself. Because it can quickly happen that you take to heart what you are being attacked with there and think you are doing something wrong.

Always question the purpose of the game – why am I playing this? Why do I want to play it? If you reflect on this and the reason no longer applies or the environment is no longer present for which you originally played it, then…

It is absolutely fine to take a break, step back, and find something else. To simply turn off the console and make a hard cut, just to avoid having that negative environment in front of you.

This is definitely good advice. Or maybe even just play a single-player game. There are many good single-player titles where you can focus on yourself in peace and do your own thing.

And if you feel like trying online again, that’s of course also okay. But just knowing that I have an alternative where I can do exactly what I want is important.

Almost one in five finds gaming communities toxic or problematic (via statista.com).

“Young people are confronted with various media daily”

Mark from MeinMMO: How do you deal with video game addiction in teenagers?

Nando: I come from the field of addiction help, or analog addiction assistance. As I mentioned, using the medium “game” is important. It is simply the life world. Young people, including myself, are confronted with various media daily.

You have to make sure to use the medium sensibly and pay attention to the typical criteria associated with addiction when it starts heading in that direction.

There are phases where you play a bit more and perhaps even excessively. But as long as it stays balanced and healthy and you can still pursue your other activities and have a social environment, your education, school, or studies, and you are not escaping from anything, it does not meet the criteria for addiction.

Average daily usage time of teenagers aged 12 to 19 for computer, console, tablet, and smartphone games in 2022 (via statista.com).

But we don’t say “you are addicted to video games.” It is only important to engage with the medium sensibly. To question, why am I using them? What do I really need them for? What is actually sensible? These are also questions that we often receive directly from people.

When I see the connection to the analog work again, it is the same. You use the access you get. That’s how it is in normal street work, you immerse yourself in the environment and are in the life world. Many street workers are also on the streets, in this social space.

This is exactly where we go in. And we try to find access through the medium of video game that people are engaged with. Build contact with them, and if desired, perhaps alleviate everything a bit.

“One must engage with the topic and scrutinize the medium of video games”

Mark from MeinMMO: Often I stumble upon young people in games whose parents want to completely forbid them from gaming, yet they use these games as a retreat. What advice would you give to both the teenagers and the parents in such a situation?

Nando: When I think about how it was for me with my mom, it’s often the case that she has never really engaged with the medium. It is important for parents to talk about it and for them to know exactly what their children are playing.

They really need to engage with the medium and find a sensible measure. To talk to their child, that is very clear. What is important to the child? Why does it enjoy it? Why does it have such a big significance for my child?

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

As a digital streetworker, Nando is online to help teenagers and young adults when they need assistance. In an interview with us, he talks about his work and also gives direct tips to those affected.

Each of us is probably active in gaming communities. Either directly in the games themselves or in the surrounding worlds. Often there is a rough tone of voice where it should actually be pleasant, which can escalate quickly.

Some people do not pass by such things unnoticed, especially when combined with real-life problems. Nando is part of the Digital Streetwork program. He and his colleagues are online and try to help where help is needed.

Nando is an expert in social skills, social media, and gaming and actively approaches young people in these communities, trying to work out solutions with them and refer them to the right places.

In a comprehensive interview, we talked to him about digital streetwork in general, but also specifically inquired about the problems that arise in gaming and why.

In this part of a two-part interview, the focus is on how those affected can deal with the situations. Nando has some advice that might also help you.

In the first part of the interview, Nando talked about his job, what he actually does all day, why digital streetwork is important, and how you can become a digital streetworker yourself.

Anonymity is a very significant factor in gaming

Mark from MeinMMO: Are there problems that only occur in gaming, which you don’t know from Reddit or other social platforms?

Nando: I believe that this aspect of anonymity in games is even more pronounced. You also find this on various platforms, but from what I can tell, it is indeed a very significant factor in games.

For example, if you belong to a certain group or a certain gender, I already have the feeling that it is worse in gaming. In explicit cases, if it turns out that a woman is behind an account, things can often escalate in a particular direction.

At least I have often observed that it tends to go in a sexual direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

Digital streetworkers are also reachable in their own subreddit:

Recommended editorial content

At this point you will find external content from Reddit that complements the article.

I consent to external content being displayed to me. Personal data can be transmitted to third party platforms. Read more about our privacy policy.
Link to the Reddit content

Mark from MeinMMO: Would you say that, especially in gaming, you are more often contacted by individuals identifying as female?

Nando: I can’t go into detail on this for data protection reasons since we are also bound by confidentiality. But regarding this topic specifically, yes, definitely.

I would like to add, due to societal conditions, the topic “men as victims” is still a very difficult one that is simply not often addressed in public.

I dealt with this extensively in the context of my bachelor thesis. This certainly also influences the work and how men can present themselves as victims, or as they might not want to.

“It is not bad at all to take a break”

Mark from MeinMMO: How do you identify individuals in gaming whom you believe might need your help? How do you approach them?

Nando: It is very important to first use this medium “games” and just the game to find some common ground. People should get to know us in their gaming world. It is their playground and their universe, and here comes someone new who is playing in a professional, social work role.

I first clarify why I am actually here and what my function is. I have noticed that being open and transparent on various platforms is positively received, to communicate what my aim is, and that there is no pressure at all.

We do not obligate anyone to take our offer. It is an open, free, and anonymous offer. This is very important to people. They need to know that they can, if they want, remain completely anonymous while receiving advice and support for as long as possible. This definitely helps.

Nando always shows himself with a smile

Mark from MeinMMO: Toxic communities and players, misogyny, and insults are unfortunately almost a daily occurrence in multiplayer titles. What advice would you give to people who are affected by this?

Nando: It’s good to have someone in your environment with whom you can talk about it and not keep it to yourself. Because it can quickly happen that you take to heart what you are being attacked with there and think you are doing something wrong.

Always question the purpose of the game – why am I playing this? Why do I want to play it? If you reflect on this and the reason no longer applies or the environment is no longer present for which you originally played it, then…

It is absolutely fine to take a break, step back, and find something else. To simply turn off the console and make a hard cut, just to avoid having that negative environment in front of you.

This is definitely good advice. Or maybe even just play a single-player game. There are many good single-player titles where you can focus on yourself in peace and do your own thing.

And if you feel like trying online again, that’s of course also okay. But just knowing that I have an alternative where I can do exactly what I want is important.

Almost one in five finds gaming communities toxic or problematic (via statista.com).

“Young people are confronted with various media daily”

Mark from MeinMMO: How do you deal with video game addiction in teenagers?

Nando: I come from the field of addiction help, or analog addiction assistance. As I mentioned, using the medium “game” is important. It is simply the life world. Young people, including myself, are confronted with various media daily.

You have to make sure to use the medium sensibly and pay attention to the typical criteria associated with addiction when it starts heading in that direction.

There are phases where you play a bit more and perhaps even excessively. But as long as it stays balanced and healthy and you can still pursue your other activities and have a social environment, your education, school, or studies, and you are not escaping from anything, it does not meet the criteria for addiction.

Average daily usage time of teenagers aged 12 to 19 for computer, console, tablet, and smartphone games in 2022 (via statista.com).

But we don’t say “you are addicted to video games.” It is only important to engage with the medium sensibly. To question, why am I using them? What do I really need them for? What is actually sensible? These are also questions that we often receive directly from people.

When I see the connection to the analog work again, it is the same. You use the access you get. That’s how it is in normal street work, you immerse yourself in the environment and are in the life world. Many street workers are also on the streets, in this social space.

This is exactly where we go in. And we try to find access through the medium of video game that people are engaged with. Build contact with them, and if desired, perhaps alleviate everything a bit.

“One must engage with the topic and scrutinize the medium of video games”

Mark from MeinMMO: Often I stumble upon young people in games whose parents want to completely forbid them from gaming, yet they use these games as a retreat. What advice would you give to both the teenagers and the parents in such a situation?

Nando: When I think about how it was for me with my mom, it’s often the case that she has never really engaged with the medium. It is important for parents to talk about it and for them to know exactly what their children are playing.

They really need to engage with the medium and find a sensible measure. To talk to their child, that is very clear. What is important to the child? Why does it enjoy it? Why does it have such a big significance for my child?

You can always do something nice in games:

Then reflect together with the child. Discuss it and give it the time it needs. At the same time, also pay attention to how much time it spends there. Not all people are good in the internet, nor in games. Parents must maintain a good relationship with games and of course with their children.

Then the same advice applies to the children, teenagers, and young adults. Ask yourselves why this game is important to me? Why do I want to spend time there? But also don’t lose sight of the fact that parents do not want to forbid anything outright. They are simply concerned about where you spend your time and what you do.

Just communicate with each other. It always sounds easier than it is, but it is very important.

Information about the medium itself is very relevant

Mark from MeinMMO: The statement “Your bad behavior or your problems come only from gaming” has surely been heard by many. What do you say to that? Do you see video games as a problem or as help and a tool for improvement?

Nando: We must engage with the topic and scrutinize the medium of video games. See what possibilities exist and why that is good, and also why it can be bad.

I believe this is the life world of young people. It must be accepted and seen that these are entertainment media. Everyone uses a different approach or platform for their entertainment or to watch something.

If you do not filter the content and do not inform yourself, I would say that the experience I make almost daily can lead in a negative direction.

However, if it can be used sensibly and applied correctly, games are definitely a good method to distract oneself. If you have a nice game and can dive in for an hour or two, as long as you can control it, it’s a great way to forget about the negative things.

Especially when you say to yourself: “I can’t deal with this right now, and I need a break. I need something positive for myself,” then it is very good and should be utilized. As long as afterwards, after two or three hours, you can say: “Okay, I have used this medium, and now I can tackle my things again.”

Ultimately, it is just a hobby. That’s why I find a conscious approach to it very reasonable.

We thank Nando and the Digital Streetwork team for the interview.


Have you ever had such experiences? Can Nando’s tips perhaps help you as well? Feel free to let us know in the comments here at MeinMMO.

For the German band Saltatio Mortis, the community is currently the best part of gaming. “There is nothing cooler than interaction with other players”

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