An offer from the retailer GameStop for a PS4 Pro was so good that many potential buyers are now disappointed. There seem to be supply shortages. What does GameStop say about the issue?
On Sunday evening, we reported at Mein MMO about a planned offer from the chain GameStop. A PS4 Pro for 99€ was supposed to be available, provided customers trade in their old PS4 and two games in store.
The offer was initially met with skepticism by many readers: Was there a catch? Did GameStop only accept certain games, or what?
Gradually, the realization set in that it was actually an excellent deal. Buyers were already rushing into the stores with their pre-orders for a PS4 Pro from Monday. At that time, the offer was not even officially announced.
PS4 Pro sold out in many places – even before the start of the promotion
Now, more and more reports are coming in from disappointed buyers.
They complain: In their GameStop, the PS4 Pros were already pre-ordered or sold out. They couldn’t get through on the hotline or were ignored. There are long waiting lists in the shops. Some report having visited 5 GameStops in the region, but they could not pre-order a PS4 Pro anywhere. Others were faster.
The chance to actually take advantage of the offer and still get a PS4 Pro at the promotional price seems to be gone for many.
Officially, it is said: The interest in the offer is immense.
Interest in the offer immense
On the GameStop Facebook page, many comments from disappointed buyers are gathered. Many are particularly frustrated that the promotion became known two days before it officially started (on Wednesday), and now there are hardly any PS4 Pros available.
Angry potential customers are making accusations against GameStop. The offer was allegedly used to supply friends and family of employees. Buyers want to know how many PS4 Pros were actually available in the offer and are disappointed to have come too late. Some threaten to file a complaint with consumer protection over a “bait-and-switch offer.”
Others thank for the great offer and are now proud owners of a PS4 Pro. And that even before the offer officially launched. This fuels the anger of those who missed out.
It is particularly critically noted that there seem to be no “consistent statements” regarding the offer. Some retailers had sold before the actual promotion began, while others apparently had only very few consoles in store.
In some stores, there is talk of a replenishment and restock of PS4 Pro, while in others, there are long waiting lists and it seems there is hardly any chance for the 99€ deal.
The accusation against GameStop: If you make such an amazing offer, you should be prepared for the rush and coordinate the demand accordingly.
GameStop: “Replenishment coming next week – No reservations by phone”
On the FB page of GameStop, there is a statement that probably comes closest to an official explanation:
What are your experiences? Were you able to get a PS4 Pro?
Update: We are addressing the partly angry reactions to the campaign in this article:
PS4 Pro for 99€: Shitstorm – Angry customers on Twitter & Facebook
Here is our article about the offer:
GameStop: PS4 Pro for 99 € for an old PS4 tin can – Offer of the Year?
