Due to the latest updates, Pokémon GO has changed so significantly that it is a reason for a refund of in-game purchases.
Many players are upset about the development of the game due to the recent updates in Pokémon GO. The removal of the footprints has made it difficult to track down wild Pokémon. The removal of this feature and the ban on services like PokéVision were triggers for frustration among some players. This frustration led to many demanding a refund for their in-app purchases – and they were right.
Refund for Pokémon GO
If you are dissatisfied with the development of the app, you can request your money back. Although the game itself is free, many players have purchased PokéCoins in the app’s shop to exchange them for Poké Balls or other items. Because the app has changed so significantly since its release, it is a reason for a refund of in-app purchases.
Refund for iOS Users
For Apple devices, you can request a refund as follows:
- First, you need to visit the official Apple website and report a “Problem”.
- Then, log in with the Apple ID you used to make the in-game purchases.
- For the “Pokémon GO” app, select “Report a Problem” and click the option “Item opens, but does not work as expected”.
- Next, explain in a text box why your in-app purchases are no longer useful and submit the request.
Generally, Apple’s customer service responds very quickly to these requests.
Refund for Android Users
Purchases made within the last 48 hours are refunded directly.
- Log in to the Google Play Store.
- If your in-app purchase is within 48 hours, you can easily request a refund.
- If more than 48 hours have passed since the purchase, you should contact the Google Play Store directly for a refund. According to Reddit, this method has worked for some players.
Useful information about the game can be found in our “Pokémon GO” guide collection.
