Raid errors in Pokémon GO prevent players from entering raids. We will show you other known issues around the new gyms here.
For a few days now, the new gyms in Pokémon GO have been active. Currently, there are still bugs and issues in the new update that tarnish the new gaming experience. Players explain that they cannot assign their Pokémon to the gyms, an error message prevents trainers from entering raids, and others do not receive any PokéCoins.
We will show you which issues are already known and if there are already solutions for them.
Error message when assigning Pokémon to the gym
Trainers incorrectly receive a error message when they assign Pokémon to a gym. This is a bug that usually occurs when Pokémon are assigned shortly after the gym has been taken over. The assignment triggers the error message “The gym is currently being attacked! Please try again later”. Currently, it can take up to an hour for the problem to resolve itself. Niantic is currently working on a solution for this.
Unfortunately, there is currently no reliable workaround for this.
Error when entering raid battles
Some trainers encounter a bug in the game that prevents them from entering raids. Then a red “error” banner appears. Niantic is also aware of this problem and is working on a solution.
Defender bonus not received – coins missing
In social media, you often read about trainers who have issues with the PokéCoins after the gym update in Pokémon GO. Niantic has taken a closer look at the issues but could not reproduce them.
This may involve misunderstandings with the new gym system. It has a new daily limit on coins and a different system for earning coins. We explain the “coins per hour” value and the daily limit here
Pokémon GO Plus connection issues (Android)
Currently, some Android devices are experiencing connection issues with the Pokémon GO Plus gadget. The developers are already working on a solution for this problem.
Sponsored PokéStops and gyms not visible
Players who do not see sponsored locations like PokéStops or gyms in the game are too young for this content. These sponsored locations are only visible to trainers who are at least 13 years old.
Pokémon GO crashes on loading screen
This error can occur briefly when the servers of Pokémon GO are overloaded. If the problem persists longer, check to see if the latest version of the game is installed.
Also, make sure that an active internet connection exists and that Pokémon GO is allowed to use mobile data or Wi-Fi.
Coins and items not showing
If you are not receiving coins or items credited to your account, try the following steps:
- Logging out and back in: Open the Pokémon GO app and choose “Settings” in the menu. Then tap “Log out” and log back in.
- If logging out and back in did not solve your problem, a restart of the device may help.
Trainer level suddenly at level 1
A rare issue temporarily sets your trainer level to 1. You do not need to panic, as your data has not been lost. You may have created two Pokémon GO accounts, one in the Pokémon Trainer Club and one Google account.
If you create an account with one of the two login methods and then try to log in with that username and password through the other method, you create a second account. Here you should check if you are logged into the correct account.
High battery drain
On some devices, battery drain is very high. Niantic is working on a solution to fix these issues in the future.
GPS issues
The developers are constantly trying to improve GPS accuracy and stability. Generally, the accuracy depends heavily on which device you use to play and how good the network connection is. To improve accuracy, you can try the following steps:
- Check if location settings for Pokémon GO are enabled
- Mobile data or Wi-Fi should be turned on
- GPS function must be enabled
- Run the location/GPS in high accuracy mode (not possible on all devices)
To not miss any information about Pokémon GO, you should also keep an eye on our Facebook page for Pokémon GO and our Pokémon GO Facebook group .
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