In Pokémon GO there was a major wave of bans against Xiaomi users recently. After numerous days, Niantic has now come forward and stated that it was a mistake.
What was the problem? Over the last days and weeks, reports have increased that Niantic is banning innocent players. They are all users of the smartphone brand Xiaomi, which raised suspicion that there was a problem here.
Niantic has now responded and confirmed these issues. Some fans say the company should have reacted quicker.
This is what Niantic says about the problems
This is the update now: Niantic’s support wrote on Twitter: “We are investigating reports from players that were flagged by our systems while using Xiaomi’s GameTurbo feature, and will release an update as soon as possible.”
The players’ suspicions seem to have been confirmed, and it was indeed just a mistake. Now we must wait until Niantic actually releases an update and unbans the affected accounts.
Here’s how players are reacting: Fans are angry at Niantic because the response came too late for them. Trainers have been trying to clarify the situation with support for weeks, but Niantic did not respond.
Now Xiaomi itself has reported this and reached out to the developer. Only now does Niantic respond and investigate the matter. Players feel overlooked, as it took widespread reports for action to be taken, rather than listening to the trainers themselves.
Player “Beta382” sums up the situation correctly on Reddit :
Reports from players over weeks, countless tickets to support: No response
Articles published on major sites: Direct reply
The beginning of good news for affected players, but it shouldn’t have had to come to this point.
When can we expect improvement now? Normally, Niantic is quick to fix such issues. If the problem isn’t too severe, then there should be improvements in the coming days.
It is also quite possible that players will be compensated, as it was recently with such an error.
Things are happening around Team Rocket in Pokémon GO:
