A player ordered a heatsink for his M.2 SSD on Amazon. However, surprisingly, he receives not just one, but a whole box full. This isn’t really helpful for him, and the item isn’t worth much either.
What did he receive? He explains in a post on Reddit that he ordered a heatsink because the original model on his motherboard was insufficient. A heatsink is a small component that can be mounted on an M.2 SSD to dissipate heat.
However, Amazon does not send him just one model as ordered, but a box with 30 pieces. He himself says, that he would have preferred dozens of SSDs: “If only they were real SSDs. What should I do with the rest???”
How much does such a heatsink cost? Passive cooling heatsinks are generally not very expensive without an M.2 SSD, and this model is no exception: The MSRP of the ARCTIC M2 Pro is 9.99 euros, and at the current time, you can get it on Amazon for even 4.99 euros. Thus, the total value of the package is estimated to be between 150 and 300 euros.
Shipping errors happen repeatedly
Does this happen often? Yes, it happens repeatedly that people order something on Amazon or from another retailer and in the end receive more than one package or one item:
- A well-known case is where a player received a whole box of RAM from Amazon. However, there was also the discussion whether the thread starter might not be an employee of a warehouse.
- Another player received SSDs worth about 2,000 euros from Amazon, although he only ordered a single one.
- In one case, Amazon was particularly generous: Here, a player ordered an OLED monitor and received a second model from Amazon as a gift.
The reasons why such shipping errors occur are mostly unknown, as Amazon has never publicly commented on such multiple shipments.
Normally, you have to return excess delivered goods
What normally happens with duplicate shipments? Normally, excess delivered goods do not belong to you, and you have to report the items. After all, you have only entered into a purchase contract with Amazon or the other company for a specific quantity. MeinMMO spoke with a lawyer and asked what one should do when receiving excess goods. He explains:
Even if you want to keep the excess delivery, you have no right to it. In such cases, you are “enriched” in the legal sense without a legal reason. Therefore, you must assist in returning the goods to the seller. If you remain stubborn as a customer, even criminal proceedings may be considered.
In principle, the lawyer also explains: The error of excess delivery lies with the seller and not with the customer. Therefore, the seller must also bear the mistake and take care of the solution.
A player bought new hardware on Amazon for his gaming PC, but he faced an unpleasant surprise. Instead of the purchased hardware, he received cat food and tissues. He then contacted Amazon’s customer service: “I was a bit shocked” – A player orders hardware on Amazon for 840 euros, receives expensive cat food
