A player buys a graphics card and receives the wrong GPU multiple times. But the second time, he gets really lucky.
A player ordered a Radeon RX 7600 on Amazon for a new gaming PC. This is an entry-level graphics card with sufficient power for Full HD.
What graphics cards did the user receive? Instead of the ordered graphics card, he received two completely different graphics cards.
- The first time, he received an RX 6600. This is the predecessor of the RX 7600, which he actually ordered.
- The second time, he surprisingly received an RX 7800 XT. We consider the RX 7800 XT to be one of the best graphics cards you can buy.
- At least he got an AMD graphics card each time, and always from the same manufacturer (XFX).
He himself writes:
I’m building a PC for a friend, we ordered a (RX) 7600 QICK 308 and they [Amazon] sent a 6600 Swift 210 the first time. The replacement came today and it’s a 7800 XT QICK 319. Both are marked as 7600 QICK 308. I assume it’s a free upgrade.
via reddit.com
User receives a WQHD model with significantly more power instead of a Full HD graphics card
How significant is the upgrade? The Radeon RX 7600 is an entry-level graphics card that is mainly restricted by its small video memory of 8 GB. For Full HD, the GPU is generally sufficient.
The RX 7800 XT is AMD’s current mid-range offering and provides more than enough performance for WQHD (1440p) and also has twice the video memory with 16 GB. Therefore, the user received a WQHD card instead of a Full HD GPU. And that is quite a strong upgrade, even if it wasn’t planned.
What happens with the first incorrect delivery? The buyer has to send it back, otherwise Amazon will want to be paid for it. So he did not get a free graphics card but “only” a free upgrade. However, technically speaking, it was worth it.
By the way, such a free upgrade is not guaranteed. Normally, the buyer should report the wrong item to the seller. This is explained by the well-known lawyer Christian Solmecke. He says (via rundschau-online.de):
If the seller mistakenly delivered too much, you are obligated to inform him. Otherwise, you could face legal problems. If it is a mistake, you must proceed as described above. If you sell, give away, or dispose of the item, the entrepreneur can demand damages.
Orders on Amazon do not always go as happily as this user’s. For instance, a family ordered a graphics card on Amazon and instead received a fake product. It took nearly 5 months for Amazon to take back the wrong card:
