A gamer bought a Ryzen 7 7800X3D on Amazon. However, instead, he received a fake product that has nothing to do with the original.
Most people assume that when you order directly from Amazon, there is generally little that can go wrong with an order. However, for one gamer, things went differently. A player from Romania had ordered a high-end processor from the German Amazon.de.
But in the package was a cheap fake copy, which the experienced player recognized immediately. However, Amazon apparently did not acknowledge the mistake.
Experienced player recognizes the fake product immediately, sends it back right away
What did the player order? The player reports on reddit that he officially ordered a Ryzen 7 7800X3D on Amazon in Germany. Currently, the price for the AMD processor is around 350 euros (via geizhals.de). He explained:
- He actually lives in Romania, but ordered from Amazon.de because the listed processor cost 100 euros less there.
- He ordered an original processor, not “refurbished” or a used model.
- He ordered directly through Amazon and not through a third party that ships via Amazon.
Last week, I ordered a Ryzen 7 7800X3D from Amazon.de, the seller in Germany. I live in Romania and I did this because it was about ~100 € cheaper at the time than anywhere from my country. The funny thing is that I actually considered buying it from aliexpress after I recently read a post in this subreddit, but I decided against it because I was afraid it might be a fake, so I went for Amazon.
I ordered a brand new CPU from a (not refurbished or anything) non-third-party seller, directly from Amazon, because shipping to my country would be fast, the price was good (~328 euros), and I heard good things about the warranty.
What did the user receive? However, when he opened the package, he was quite shocked: because inside the packaging was a completely different processor that could easily be identified as fake by an experienced eye:
The fake processor looks like a CPU from an older generation. The construction and also the pins on the bottom rather indicate a processor for the AM4 socket. However, the Ryzen 7 7800X3D is designed for the new AM5 socket. This makes the fake easily identifiable and also poorly made.
It is also relatively clear that only a sticker was placed on the front, which was attached to another processor and was meant to give the impression that it was the ordered processor.
Player hopes for real processor or refund
What happens next? The player himself explained that he had sent the problem product back to Amazon right away. In this way, he hopes that the issue with the fake will quickly resolve itself and that he will either receive his money back or a real processor.
Because there are repeatedly reports that Amazon accuses the wrong buyer of being a fraud. In one case, a family father bought a graphics card as an upgrade for his son. However, when he received a fake, Amazon refused cooperation: Gamer buys graphics card on Amazon, receives fake product – seller refuses refund until return of the “correct” item
