A former professional in CS:GO and Valorant can no longer access his Steam account. Valve’s support seriously demands that he name the original CD key with which he created his account 15 years ago.
What is the player’s problem? Bradley “Android” Fodor has earned about $84,000 with CS:GO and Valorant. However, his heyday was 5 years ago (via esportearnings). In 2018, he made it to the quarter-finals of the “FACEIT” Major in CS:GO – he is still proud of that achievement today. Because of that, there were rare stickers in CS:GO, which are very valuable today.
The player changed his phone number associated with Steam on March 23. During this process, he made a mistake: he did not remove his authentication before changing the number. This small detail has disastrous consequences. He can no longer log into Steam.
He writes on Twitter:
I tried to contact support, but because my account is “valuable”, they demand that I input the original keys I lost decades ago.
Steam demands a digital image of the packaging from 15 years ago
Is there nothing he can do? No, apparently not. The Canadian is desperate. He says he sent his driver’s license and ID to Valve.
But support writes to him: “These are not the information we currently need.”
He must prove that he is really the owner due to the age and value of the account by naming the original key he used to create his Steam account. He is asked to please send a digital photo or scan of the CD key.
Support even gives him tips on where exactly the CD key is located on the packaging – on the packaging that the player apparently hasn’t had for years.
“Who still has their original keys from 15 years ago?”
This is what the player says: The former pro is quite upset. He says:
I gave my life to get the stickers and emblems from the quarter-finals, but because I changed my number, I will probably never get them back. So sad, man. Who still has their original CDs from an account older than 15 years?
How is this being discussed? People are giving him a lot of tips. Apparently, there are some players who were in a similar situation, but were helped by a “friendlier support staff member.”
They advise him to try again and see if he can reach someone who is not so meticulous. The e-sports achievements should be enough to prove ownership.
By the way, the story caused great satisfaction among the staff at MeinMMO, who generally never throw anything away and keep all keys in case “they may be needed someday.”
We just have a bunch of MMO players in the editorial office, whose favorite complaint is, of course: “My inventory is full – but I definitely cannot throw anything away. I surely still need all of it.”
Such Steam accounts can actually be very valuable:
