New World has been struggling with problems since its new update on November 24th. First, players had too much gold, and now they are missing their items. The developers are working on it but warn that it might take longer.
These are the current issues: New World received an update on Wednesday, November 24th. In this update, many players were supposed to get their money back for certain actions. However, this led to some problems.
Right after the update, many fans found huge amounts of coins in their pockets that they shouldn’t have had. This apparently is due to a bug in the distribution of compensation.
With this money, several players completely cleaned out the trading post – literally. On some servers, there was nothing left to buy. The developers responded with a rollback that restored the servers to a state before the patch.
This required further maintenance work that lasted until the night of Wednesday to Thursday. Now, however, many players are complaining in the official forum that they are suddenly missing items that they had before the patch.
Trading Post Disabled – Items to Return Later
This is what the developers say: The rollback resets the servers to a point before the update. Furthermore, the trading post is currently disabled, as explained by developer Lane in a blog post – in the German forum translated by Community Manager Tosch. This has also led to items or coins now being missing.
However, the lost items have not completely disappeared, but are currently in a kind of “limbo”. Once the issue with the trading post is resolved, the missing items are to be returned.
However, this may take a while, as Lane explains. The post states:
We are already working on resetting the trading post contracts, but we cannot yet estimate how much time it will take. […]
To be clear: no items are lost when the trading post is disabled. All seemingly missing items will be restored after the data operation on the trading post.
Some few players who used one of the server transfers at the time of the rollback also had no access to their character anymore. However, this problem should have already been resolved by now. Simultaneously, there is already a plan for the future to address one of the biggest points of criticism:
When will the trading post return? So far, there is no specific time for when the trading post and thus the supposedly lost items will return. The last maintenance took about 10 hours. So it is possible that the problem will still be resolved later today.
The developers are working to ensure that as few inconveniences as possible arise for the players. Already with the last problem involving gold dupers, Amazon found a solution that should be satisfactory for most fair players:
New World is now taking strong action against gold dupers – bans over 1,600 players permanently