New World: Players complain that the new MMO is frying their hardware

New World: Players complain that the new MMO is frying their hardware

On July 20, New World launched into Closed Beta. Since then, there has been a lot of feedback about the game. However, complaints are increasing that Amazon’s new MMO is putting a heavy load on hardware and causing overheating. Some owners of the Nvidia RTX 3090 even claim that New World is damaging the graphics card.

What’s going on? The beta of New World has started and many players have already been able to explore the world of Aeternum and share their experiences.

We have summarized the first impressions regarding gameplay here: New World receives a lot of praise and criticism during the beta – However, there is one point on which everyone agrees.

However, the topic of hardware is now being discussed in many places. Although New World has relatively low system requirements, there are strong loads and heat issues with the CPU and GPU.

Update from July 23 at 3:15 PM: Meanwhile, the first graphics card manufacturer has reported regarding the broken graphics cards and explained what is happening now.

Update from July 22 at 08:00 AM: In the meantime, the developers have commented on the issue. Regarding concerns about graphics cards, they state that they received a few reports from players who played New World with high-end graphics cards that ended up breaking. “We have not seen any indications of widespread issues with 3090s, either in the beta or during our many months of alpha testing. You can safely play the New World Closed Beta […].

To provide players with more safety, the developers added an FPS limit in the menu with the latest patch.

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CPU and GPU utilization of almost 100% only through New World

What are the players criticizing? The reddit thread titled “My CPU has become suicidal” reports user AbuckB22 stating that the usage of his CPU in the queue of New World is said to be 100%. In addition, the temperature reportedly rises to over 100 degrees Celsius (via reddit).

However, he is not alone with this problem. Users Sunlitt (via reddit) and ignorantmuslim (via reddit) have each pointed out in their posts that the temperatures of their CPU and GPU are dangerously rising due to New World:

Has anyone else experienced something like this? I could not find an option to limit the FPS in the menu. I am experiencing crazy high temperatures and usage both on the GPU and CPU with the RTX 2060. I limit my FPS to 15 with Afterburner until the queue ends. Is there a different solution for this?

ignorantmuslim on reddit

Also in our own tests, it is noticeable that New World has very high consumption, and the GPU was utilized up to 98% (in the test, an Nvidia GTX 1070). However, we had fewer problems with the CPU (i7 4th generation):

New World GPU utilization
GPU utilization at MeinMMO editor Alexander Leitsch.

The high loading of the graphics card is said to have even caused permanent damage to the graphics card for some players.

New World is even said to damage the new RTX 3090

What’s going on? The reddit user greyone78 reports that his graphics card has experienced a total failure (via reddit):

I just damaged a 3090 in the main menu after setting and saving my graphics quality to medium. I can’t believe it. Did anyone else experience such a catastrophic failure? I have been playing Cyberpunk [with the] 3090 for months on ultra. So this really doesn’t make any sense.

The thread features other users who also report a total failure of their graphics card; there is also a post on the topic in the official forum (via New World). In addition, Twitch streamer Gladd warned all users of the 3090 with a tweet:

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Lowering FPS can help with GPU problems

Can anything be done about the problems? On reddit, many users recommend limiting the number of FPS to 30 or 60. In fact, limiting to 30 FPS has led to our test showing a GPU load of about 50%. Also, generally lowering the graphics reduces the overall load.

However, whether these tips help with CPU-related problems has not been confirmed yet. Despite limiting the FPS, users on reddit report that CPU usage is pushing towards 100%.

What does Amazon say? So far, there has been no statement from Amazon regarding the hardware issues surrounding New World. We at MeinMMO are keeping an eye on the situation and will inform you about further events.

What are your experiences with the hardware load of New World? Have you experienced similar problems?

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