New World has been struggling with some bugs since its release. Player Shintao has been particularly hard hit. He has been battling an error message for 15 days that prevents him from logging into his character. Even deleting it did not help.
What kind of error is this? On October 26, Shintao received an error message while playing New World. According to this message, there was an error with his character, and he was thrown back to the main menu. Afterwards, he could no longer log into his character.
- Amazon’s support recommended on October 27 to delete the character and have it restored by support. Shintao did that, but the problem was not resolved.
- A maintenance on October 29 allowed him to play again for a short time. However, due to the restoration, he lost all teleport points in the settlements and areas that he had to unlock again.
- On October 30, there was the next server maintenance, and the error reappeared.
Since October 30, however, Shintao has been unable to enter New World with his character at all. Newly created characters on other servers work, but he wants his main character back with all its progress.
What exactly is this bug? The error message “Server error: Failed to persist the character” is not uncommon in New World. It has occurred several times in connection with server transfers and was then manually fixed by support for many players.
But Shintao did not apply for or perform a server switch.
Support currently offers no solution, forum threads are being deleted
What does Amazon say about the error? Basically nothing. According to Shintao, the last response to his ticket was on October 27. His thread on the forum also received no official reply from a community manager.
That is why Shintao’s group has now begun to regularly create new threads until Amazon responds. However, most of them have since been deleted, and some friends have even received a ban for this in the forum. Only in one was there a short statement saying, “We have added the bug to our tracker.”
Currently, only the latest post from the player krizen is still online, which was created yesterday (via New World Forum).
What do other players say about this? In the forum and on reddit, players sympathize with Shintao and show little understanding for Amazon.
Because even if they cannot fix the bug directly, they still expect at least regular communication with the player who has not been able to play properly for 15 days.
Some are even surprised that Shintao is still trying to play New World at all. The user Cleffka writes on reddit, “I’m impressed that he’s still trying to play this game.”
The reason for this seems to be the guild that supports him and has been trying to attract Amazon’s attention for days.
New World still struggles with bugs and problems 6 weeks after release
How is New World doing? So far, New World has experienced just about every problem that can occur in an MMO. There have been:
- Server issues and queues
- Gold dupes
- Bugs that prevented progress in the main quest
- Glitches that made players invulnerable
- Balance issues
- Lag spikes caused by players
- Problems with specific game modes
- Gold sellers and bots
- Cheaters in PvP
Many of these problems have since been brought under control, but with every update that fixes bugs, new, often smaller errors also sneak in. So New World is still not problem-free, as shown by Shintao’s character error.
However, especially the last update has created a positive mood. And the outlook on the first major patch in November gives many players hope:
New World finally presents its first major update – brings new weapon, quests, and enemy types
