MMORPG RuneScape plans event with new boost servers – But everything goes wrong and now players want their money back

MMORPG RuneScape plans event with new boost servers – But everything goes wrong and now players want their money back

RuneScape launched its so-called fresh start worlds on September 26, 2022. Players are supposed to start from scratch and rediscover the MMORPG together. Afterward, characters can be continued on the regular servers. However, there were massive problems.

On the new servers, players start with XP boosts, special buffs, and cool rewards in RuneScape. You can also earn alternative skill capes. Players are to start on completely fresh servers that impress with a new economy and a large marketplace.

Those who want to play on the fresh start world must create an account specifically for that and purchase a membership. The character can be transferred to the main game at any time along with progress and rewards. However, there is no going back to the fresh start world afterwards.

Here’s the problem: Players who log into the new servers suddenly find themselves back in the main game. The account along with the purchased membership is lost in most cases because transferring back to the fresh start world is not possible. There were also initial problems in RuneScape with a graphic update.

Developer Jagex then took both types of servers, the new ones and the main game servers, offline to fix the issues. A rollback is taking place.

It is currently unclear how much progress players will lose. It is equally unclear whether and how they will be compensated.

Players disappointed and hoping for refunds

In a post on reddit, user DisperseRS warned on the afternoon of September 26 against logging into the fresh start worlds. He was affected by the problem, had found himself directly in the main game, and lost his package that he had purchased for several months.

This is how users are reacting in the comments:

  • ocd4life: “Great way to welcome new and returning players.”
  • Robinvw24: “I am a returning player. I was pretty excited to be able to do all the quests again. But no fresh world when I logged in. Left hanging from the start.”
  • RuneSerge: “I feel sorry for the new players who wanted to play on the new servers.”
  • DestinyPotato: “2 members from my clan experienced this too. I can’t believe Jagex has crashed their own thing so badly and betrayed so many people.”
  • Federation_RS: “I hope I haven’t wasted my membership because of this. I bought 2 accounts for it.”

We still do not know how the developers will react to the problem and whether players will get their money back. However, given the uproar, it seems quite likely. Of course, we will keep you updated on upcoming information.

Are you also affected by the issues? Did you want to create an account on the fresh start worlds, or have you already done so? What do you think about the community’s statements? How should the developers of RuneScape react to the issues, in your opinion? Feel free to share your thoughts in the comments here on MeinMMO!

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