Mass Effect Andromeda caused frustration among many players due to bugs, pancake faces, and bizarre animations, which were expressed in numerous harsh comments. Chief developer Ian Frazier from Bioware shared his experiences dealing with such “feedback” in an interview.
Mass Effect Andromeda was not well received by many fans of the series. The blame was primarily on the pancake faces of the human characters, which were fixed only through a shader update. But also clumsy dialogues, bugs, and a plethora of collectible quests made many players angry.
The result was a lot of nasty comments, flames, and trolling on the internet.
Ian Frazier, Lead Designer of the Andromeda team, read many of the comments and is not exactly happy about it.
Mass Effect Andromeda – “It’s tough!”
In an interview with IBTimes UK, Frazier spoke about his feelings when reading player comments. Frazier wants to receive positive and constructive feedback from players in order to incorporate it into his work and improve the game.
But to get to the valuable information, one must wade through a lot of crap, according to Frazier. The nasty comments from some particularly angry players are therefore not easy to process: “I don’t want to lie, it’s tough”.
Nevertheless, Frazier is not completely disillusioned and frustrated with the players. Rather, he sees dialogue with players and evaluating feedback as an important process in game design: “Don’t get me wrong, I don’t appreciate these occasional low blows, but in return, it’s good that it’s happening. We have a great opportunity to receive fan feedback from such a wide spectrum.”
Mass Effect Andromeda – Game improved with feedback
Overall, Bioware seems satisfied and continues to work on improving Mass Effect Andromeda. The post-launch schedule is on the right track, and depending on the feedback, they will adjust the corresponding priorities and thus gradually improve and develop the game.
What do you think of Ian Frazier’s situation? Do you feel sorry for him, or do you think that the rocky start of Mass Effect Andromeda is indeed a reason for harsh criticism and that developers have to accept such criticism in this case? Let us know in the comments!
Also interesting: Mass Effect Andromeda – Our Conclusion

