A player of Call of Duty: Modern Warfare 2 shares his story about an allegedly false ban in the shooter. Frustrated that he can’t talk to anyone about the ban, he heads to the Activision office in Texas, USA. Although he only makes it to security, he actually gets some answers – and sparks a heated debate.
Shortly after the release of Call of Duty: Modern Warfare 2, there are many reports of false bans in the game. Players complain that they paid a lot of money, only to be banned permanently right away.
Such reports should always be taken with caution. It is very rarely possible to trace what the banned players have done or are hiding.
In this case, the player clarified on Reddit: He has never cheated, never behaved improperly. He just wants to talk to someone about the ban after already paying $140 for 2 game versions (via reddit.com).
For this reason, he made his way to an Activision studio in Austin, Texas/USA and even got answers about his ban story. However, there are now discussions about whether the whole action was appropriate or a bit too intrusive.
Player seeks information about ban – discussion about the visit ignites
When the Reddit user “PlumContent” arrived at the studio, a security officer intercepted him directly in the parking lot. He writes that he politely asked the officer to explain his situation to someone in the studio, in hopes of getting answers to his questions about the ban.
According to the report, that worked as well. The security officer reportedly went into the studio, spoke with an employee who seemed to know more about the situation, and returned with answers:
There are currently only a few people here, and it may take a few weeks before the false bans are clarified.
PlumContent adds that the security officer advised him not to get too upset over a game and to remain patient. However, the thread creator says it is very frustrating for him that he couldn’t even talk to someone on the phone about it.
What are the reactions like? They are very mixed, as already shown in the first comment discussion in the thread on Reddit. The first comment reads: “You are a hero.” Below that, the user “RandomJPG6” writes – “No, he is not.”
Here, two worlds collide – on one hand, the players with their limited options to get direct responses from the developers. On the other hand, representatives of the industry who feel threatened by such “visits”.
For example, the founder of the employee organization “ABetterABK” commented on Twitter about the topic, Jessica Gonzales:
Tweet translation: “Don’t start solo campaigns against customer service employees, they have NOTHING to do with your account ban. If you support such behavior, then **** yourself.”
On the industry side, some such statements can be found. They clearly say that such actions are not okay, and some feel threatened by these “direct inquiries” as well.
@theopholus writes: “I have worked in call centers. That would definitely be a reason for me to call the police if someone showed up to confront our employees.
It would have absolutely been a reason to involve law enforcement if someone had shown up to confront one of our employees. […] Don’t harass the people on the front lines – try approaching a supervisor who has authority” (via twitter.com).
On Reddit, a different picture emerges. Many comments are from players, some of whom are even banned themselves. Comments like:
- Not all heroes wear capes
- I appreciate what you did.
- Absolute legend.
Leave your opinion on the topic and discuss with the community. What do you say about the action? How do you proceed when customer service from your Internet provider couldn’t help?
If you’d rather read about what’s currently happening in Modern Warfare 2, then check it out here: CoD MW2: Players shot themselves for crazy trick shots almost to the moon – horrible, beautiful, and unfortunately fixed
On the industry side, some such statements can be found. They clearly say that such actions are not okay, and some feel threatened by these “direct inquiries” as well.
@theopholus writes: “I have worked in call centers. That would definitely be a reason for me to call the police if someone showed up to confront our employees.
It would have absolutely been a reason to involve law enforcement if someone had shown up to confront one of our employees. […] Don’t harass the people on the front lines – try approaching a supervisor who has authority” (via twitter.com).
On Reddit, a different picture emerges. Many comments are from players, some of whom are even banned themselves. Comments like:
- Not all heroes wear capes
- I appreciate what you did.
- Absolute legend.
Leave your opinion on the topic and discuss with the community. What do you say about the action? How do you proceed when customer service from your Internet provider couldn’t help?
If you’d rather read about what’s currently happening in Modern Warfare 2, then check it out here: CoD MW2: Players shot themselves for crazy trick shots almost to the moon – horrible, beautiful, and unfortunately fixed
