Valve offers a repair service for the Steam Deck. However, the service seems to have gone a bit overboard, as they sent a customer not only the Steam Deck but also a turkey fryer. The community is greatly amused by this.
The Steam Deck is a handheld-format computer. Here you can play your Steam games with some limitations. You can also play MMOs on the Steam Deck if you are willing to accept the limitations.
If your Steam Deck ever breaks down, there is an official repair service: You can send in your device, and Valve will take care of it. A gamer has now used this service and experienced a big surprise. Because he received not only his repaired model but also a fryer along with it.
Valve thinks the gamer sent the fryer
What exactly happened? A gamer posted a screenshot on reddit and explained: “So Valve sent me a turkey fryer along with my repaired Steam Deck.”
In his picture, you can see the huge box with the fryer and above it, quite small in comparison, the packaging of the Steam Deck.
Where does the device come from? The thread starter also posted a screenshot of the support. This assumes that the fryer belongs to the owner of the Steam Deck as well. The response states:
Hello everyone,
It seems we have received a turkey fryer along with your return of the Steam Deck. We will send the turkey fryer back to you.
When some users ask him if this is really his, he immediately denies it. Because it would have been associated with high shipping costs.
So far it is unclear what will happen to the fryer
What will happen now to the fryer? So far, there is no clear answer on what will happen to the device and whether the user can keep it and, more importantly, wants to keep it. He himself had explained that it was definitely not his device, but Valve assumes it is.
In another thread on reddit, another user reported a missing fryer, as it had been delivered incorrectly. However, he quickly realized that the fryer of the Steam Deck owner was not his ordered model.
By the way, the Steam Deck recently received the “Golden Joystick 2022” for the best gaming hardware. Steam’s head Newell took this opportunity to explain to the world the significance of the computer:
