A player ordered a new SSD for his gaming PC. But the product he ultimately received is weaker than expected.
Amazon has been offering a service called Renewed
: Under this label, Amazon sells returned products that have been checked again and then resold at a lower price. In some cases, you can even snag a deal.
However, a user recently had no luck. He ordered an SSD for his gaming PC on Amazon and received the wrong product. He reports this on Reddit.
User receives the wrong SSD in the right packaging
What did the user order? The player ordered a Samsung SSD 980 Pro with 2 TB of storage on Amazon. We still consider the 980 Pro to be one of the best SSDs you can buy for your PS5 or PC.
But when the user takes the product out of the box, he realizes that he has received the wrong SSD. Because in the box lies not the 980 Pro, but the slower 970 EVO Plus. Moreover, the model he received only offers 1 TB instead of 2 TB. The price difference between the models is always around 40 Euros when looking at the retail prices.
Does this happen more often? Yes, such cases occur regularly. Like players order graphics cards on Amazon and instead receive worthless products. It is not known how often this happens, as there are no reliable figures for that.
Why do people receive inferior products? Behind such false products are often audacious individuals who profit from returns:
- A player orders two SSDs on Amazon.
- They then install the better model in their computer and put the inferior model in the box of the high-end model.
- Finally, they request their money back from Amazon and return the wrong model in the high-end packaging.
Some users also report that Amazon does not have employees who are experienced enough to distinguish computer hardware. To them, all graphics cards look the same, and an SSD looks like any other.
Take a good look at your orders when unpacking products
How can I prevent such problems? If you order “renewed” products from the marketplace or Amazon, you can hardly prevent such false items at first. Ultimately, Amazon is primarily responsible for what you take out of the package.
However, you should definitely check what you take out of the package. Some users might have also installed the 1-TB SSD in their computer without realizing that they had actually ordered a different one. If you notice that you are receiving the wrong product, you should definitely complain about it. Some users even recommend making a video when unpacking very expensive hardware. Then it is immediately clear that the mistake is not on your part.
By the way, there are also stories that people have no luck when returning fake products. For instance, a father tried to return a fake product to Amazon, but Amazon refused:
