On October 3rd, the registration for the FIFA 20 Global Series went live. However, there was a big mistake: Personal data of several players was accidentally published.
On Thursday, EA Sports launched the “Road to the FIFA eWorld Cup.” This means: From now on, players could register for the EA Sports FIFA 20 Global Series, through which they can qualify for the eWorld Cup. There, players can follow in the footsteps of world champion MoAuba, who recently faced Jürgen Klopp.
However, the registration, which is supposed to run until October 31st, brought along issues. The new registration website, where players could sign up with their data, was not always empty. Some players saw not empty fields in the input mask, but the saved login data of other participants who had already registered. A serious data leak! Accordingly, some affected players, such as pro player “Kurt”, expressed their anger:
EA responds to data leak – Registration closed
This is how EA responds: While some players expressed disbelief about the data leak on Twitter or Reddit, EA pulled the emergency brake. In an initial post, EA mentioned a “potential issue” affecting the registration and temporarily disabled the registration.
On Friday morning, EA provided further insights into the extent of the problems. EA emphasized that the website was only accessible for half an hour in total. After the issues arose, it was immediately taken offline.
Meanwhile, they were able to determine the source of the problem and implement a fix that should ensure the security of player data.
What happens next: A total of about 1600 players may have been affected by the issue. EA now wants to contact these participants. Ultimately, EA emphasized that it places great importance on the safety of players’ private data and apologized for the incident. The registration will be reopened in the coming days.
In the comments to the post, some players are demanding compensation, while others see the apology as a positive sign at least. However, the majority is concerned with other issues.
While some players take the opportunity to point out server issues to EA, the hashtag #FixCareerMode is often found in the comments. The career mode has been a source of frustration for many players so far – which is due to many problems.
However, one problem that many players would prefer to remain concerns the Ultimate Team mode:
