Diablo Immortal is removed from stores just 3 hours after release – Why?

Diablo Immortal is removed from stores just 3 hours after release – Why?

Diablo Immortal was released earlier on Android and iOS. But issues like graphical glitches in the game are causing frustration. We show you the current situation.

Why can one already play Diablo Immortal? Actually, the release for Diablo Immortal was planned for June 2 at 7:00 PM. But surprisingly, one could already download and play the game from June 1 at 2:00 PM.

However, the community is complaining about major graphical glitches and other performance issues after the launch. Blizzard has already responded to the current situation.

Graphical glitches in Diablo Immortal – Blizzard removes the game from stores

These are the problems: Especially Samsung users seem to be affected by graphical glitches and bugs. Devices with Exynos processors are frequently mentioned in the problem reports. Older devices, both Android and iOS, also seem to have trouble with the new game. How old your phone can be to play Diablo Immortal.

In the Blizzard forum, players talk about the problems and which devices they experience them on.

This is what Blizzard says: Zuvykree from customer support writes on June 1 at 4:53 PM: “We are currently investigating reports from users with certain Samsung chipsets experiencing graphical glitches and other issues. Given the impact of these problems, we will temporarily remove the game from the Play Store until we can resolve the issues. We will update this thread as soon as we have more information available.

Thank you for reporting these issues to us. Our team is already working hard to resolve them.”

Community Lead PezRadar also speaks up. On reddit, he writes which Galaxy devices with Exynos chip are affected by the problems:

  • Galaxy A12
  • Galaxy A13
  • Galaxy A21s
  • Galaxy A51 5G
  • Galaxy A Quantum
  • Galaxy S10e
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S10 5G
  • Galaxy Note10
  • Galaxy Note10 5G
  • Galaxy Note10+
  • Galaxy Note10+ 5G
  • Galaxy F12
  • Galaxy F62
  • Galaxy M12
  • Galaxy M13
  • Galaxy M62
  • Galaxy XCover 5

For these devices, they plan to temporarily disable downloads while working on fixing the issues.

The graphical glitches look like this, as Twitter user maciej_murawski shows in a tweet.

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The user explains that with his Galaxy S22 Ultra (with Exynos chip), he cannot activate 60 FPS or Ultra resolution. Also, he has strong graphical glitches that do not disappear.

How can the graphical glitches be fixed? Currently, not at all. Wait until Blizzard releases a patch that makes Diablo Immortal playable for you again.

What have your experiences with Diablo Immortal been so far? Have you already tried it on your phone and managed to take down some bosses? Or are you using one of the affected devices and struggling more with bugs than with monsters? Please share your opinion about the game’s performance here on MeinMMO in the comments and discuss it with other players.

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