A German Twitter user just unboxed an order from January 9 on February 8 and found not one but five valuable RTX 4060 TI graphics cards inside. Curious: The retailer Galaxus hadn’t noticed it either. Twitter users immediately suggested: Sell the stuff. But is he allowed to do that?
That was the tweet:
- The German Twitch streamer and YouTuber Gamerstime wrote on Twitter on February 8. He had ordered a 4060 TI that he wanted to install in his PC today. But when he opened the package from the mail-order company Galaxus, he saw that there were 5 graphics cards inside.
- The streamer says: At first, he thought he had made a mistake and accidentally ordered five, but it was a “purchase on account” and the package had been lying around for almost a month: He received the package on January 10 and had not opened it until now.
- He directly contacted the manufacturer on Twitter to ask what he should do about this.
What kind of graphics card is this? The Geforce RTX 460 TI OC costs 530 euros at Galaxus with 16 GB.
“Manufacturer thanks for the honesty”
Does he benefit from it? The mail-order company Galaxus is very happy to take back the graphics cards. They probably “meant well,” they say on Twitter.
They sincerely thank the user for his honesty.
How is this being discussed? There was a discussion on Twitter along the lines of: “If they didn’t notice it for a month, just sell the graphics cards.”
But Gamerstime replied: He doesn’t need the money that badly and he doesn’t own the graphics cards anyway.
Other German Twitter users also advise: Better send them back.
While some users are generous and offer to relieve him of the burden of such a graphics card and take it themselves.
How to correctly handle excess delivered goods
What does that look like legally? Cases of “order one, receive two or ten” have occurred more frequently in the past.
The legal situation is clear, as IT lawyer Yvonne Bachmann explains: The buyer has no right to keep this merchandise because no purchase contract has been made (via onlinehaendler-news.de).
However, the retailer may not charge for the excess goods sent. If the retailer demands the goods back, they must be returned.
It is recommended to contact the retailer and obtain a shipping label for the return so that one is not stuck with the shipping costs; the retailer has to pay for them or arrange for the pickup themselves.
However, it is rare for the retailer not to notice that they sent too much – as in this case – and for the customer to only notice it a month later. Normally, mail-order companies take precautions to prevent such occurrences or at least to notice them quickly.
More on the topic: Gamer buys RAM on Amazon, accidentally receives a box with 10 pieces
User rewarded for his honesty
Update 1:18 PM, February 10: The behavior has made waves at Galaxus and they have contacted the man (via twitter). They say they want to thank him for his honesty and honor it. They reviewed the thread on Twitter and saw that his followers were also impressed by his honesty.
The user is now supposed to:
- Of course, keep the graphics card he paid for.
- Keep a second graphics card for free.
- Raffle a third graphics card within his community.
- Return graphics cards 4 and 5 to Galaxus – a free return label is attached.
