Many Destiny 2 players complain that they have been wrongfully banned on PC. Now Bungie says that these bans did not happen by accident.
The launch of Destiny 2 on PC is not going as smoothly as players had hoped. The good mood is overshadowed by several hundred bans that crashed down on PC players.
In the Bungie forums and on Reddit, complaints from players who “did nothing wrong” and still received a ban piled up. It was assumed that an automatic process was responsible. But now Bungie says: No, no, we looked closely at all the bans. This is how it is!
Update October 26: Bungie explains that a few bans were indeed issued by mistake
Destiny 2 bans were manually reviewed
You could feel the frustration in the community as more and more complaints about bans arose last night. These complaints came from players who were unaware of any wrongdoing and could not understand why they were excluded. At least, that’s what they say.
The emails regarding the bans also did not provide any explanation. Suddenly, they were excluded from Destiny 2, just a few hours (some even minutes) after they had started the game for the first time.
Confusion spread throughout the community. Why were so many accounts banned?
Because Bungie remained silent, players conducted their own investigations and suspected it must be related to third-party software. Bungie officially states that programs with game capture functionality (such as OBS or XSplit) or overlays (like Discord or Mumble) are blocked. However, this should not lead to a ban.
Bungie officially responds: It is not due to third-party software
Bungie now officially contradicts the community theory on the evening of October 25 on the Destiny 2 website. They state that they received many questions regarding bans on the PC version of Destiny 2. They refer to the following facts:
- Destiny 2 cannot automatically ban players. Only Bungie itself can ban a player after manual review.
- Yesterday (in the first 24 hours after launch), nearly 400 players on PC were banned.
- The bans were assigned to players who used tools that pose a threat to the Destiny 2 ecosystem.
- Bungie does not issue bans for players using overlays or performance tools like Discord, XSplit, OBS, RTSS, or similar. They have no plans to ban players for this.
- For more information regarding third-party software, find it here: The Bungie article for account restrictions and suspensions
- Bungie will reverse four of the bans issued during the beta.
In conclusion, Bungie reiterates that they want to keep the game fair for the community.
Many players would likely find it fair if they received an explanation for their ban. This would make it clearer why the players who “really did nothing wrong” suddenly have no access anymore.
Perhaps we will receive further official statements about the nearly 400 bans in the coming days. At least the banned players do not lack public text chat. It doesn’t exist.
