In Astellia, there have been recent discussions about new editions of the MMORPG. The developers have now responded to player feedback and are compensating pre-order customers.
What was discussed? With the release of Astellia on September 29, new versions of the game were introduced, which replace the pre-order packages and are somewhat cheaper.
However, these contain almost the same items as the more expensive packages prior to the release. Some players were upset about this, and we took a closer look at the packages.
How did the developers respond? The CEO of the publisher Barunson E&A, Westley Connor, responded in the forum. He briefly confirmed that the developers are tracking the complaints and are thoroughly reading the players’ criticisms.
There was now a post from Community Manager Venecia, promising compensation for pre-order customers.
Additional items and in-game currency
What do pre-order customers get? The packages now at release have two advantages over the pre-order offers:
- They include an additional warehouse expansion with 100 slots.
- They include the buff “Niars Transition,” which unlocks all Astel skins for 30 days and was not included in the pre-order packages at all.
Consequently, the developers reacted and announced that work would be done on exactly these two areas. Thus, all pre-order customers, regardless of which package they purchased, will receive the following items:
- 200 Zender (in-game currency)
- 1x warehouse expansion +100
- 1x Niars Transition (30 days)
These will be received by pre-order customers, just like the bonuses before, through the product vault in the shop, which, as announced, renounces pay-to-win.
How are the players reacting? The initial reactions to the compensation for pre-order customers are positive. Many find the distribution of the packages now fairer.
Only the explanation has led to discussions in the chat. Some players are unsure whether they received the rewards to balance the packages or as compensation for problems during the head start.
In the official statement, it states:
The head start was filled with plenty of excitement. [..]
However, all this did not go without some unpleasant incidents that understandably caused quite a bit of frustration during the head start.
Our team will continue to diligently work on resolving any issues that come our way, but as a small thank you for your patience with us, we will reward all head start accounts with the following things[..]
Most players, however, do not care about the reason and are simply happy that the developers recognized their problem and reacted positively to it.
Our author Alexander Leitsch has already spent many hours in Astellia. This is his conclusion about the new MMORPG:
