In the sand park MMO ArcheAge , founders are now being promised to be compensated with a 10% bonus on all purchases in the cash shop in another way.
Before the release, it was promised to founders that they would receive a 10% discount on all future purchases in ArcheAge’s cash shop. Unfortunately, the wording was somewhat confused. Trion Worlds mentioned that this would happen after the launch, meaning: “Sometime after the launch.” However, customers understood it as a “from the launch” during the purchase decision. Since then, some founders have been upset that the 10% bonus is missing, especially since some time has already passed. We have highlighted the exact circumstances of the controversy in this article.
Trion Worlds has stated that the promised bonus is something that cannot be granted alone. They had to consult with XLGames, the Korean developers of the game, which has now happened. The result is: A solution with XLGames would be too complex and would divert resources from the development of the actual gameplay content in ArcheAge.
Trion Worlds plans to present a solution in the coming days on how they can manage this “alone.” In other words, provide a replacement that will also work retroactively.
Mein MMO believes: It is a bit strange that it took a month to figure out that they have to do it alone. After all, such discounts involve real money. Perhaps some shoppers would have spent a smaller amount or avoided an additional purchase with 10% more credits per purchase.
It is a sensitive issue, as even a delayed replacement will not provide as much benefit as a timely implementation: A player may have lost interest in ArcheAge in the meantime. What good is in-game currency in a game that one no longer plays?
One can only hope that Trion Worlds will present an attractive replacement for the founders in the coming days. When Auroria, the northern continent of ArcheAge, opens on November 4, some players who acquired founder status back then will surely reach for their wallets again and visit the marketplace.
