The fantasy MMORPG ArcheAge is experiencing significant issues with the 3.0 restart.
Here in Europe, there were only minor delays and issues with the implementation of 3.0 – it was slightly pushed back on Saturday afternoon, and the restart server “Prophecy” struggled with huge queues. It was also changed at short notice which accounts were allowed on Prophecy. The FAQ stated, “accounts created from December 8”, but they actually needed to be created on or after December 10. However, ArcheAge was running.
In the USA, the launch of 3.0 faced significantly more problems. The servers were then completely closed for a long time. And since they are back online, players have been complaining about crashes and numerous issues. It is unstable.
The latest message from Trion Worlds comes in “just now”, around 9 AM our time – Sunday night US time: They are currently working through it. The message says: We are working with the Korean developer XLGames – there are network issues. Trion Worlds gives players an update every hour – but basically, it just says: We are really working hard on it.
30 hours of night shifts at Trion Worlds
The head of Trion Worlds, Scott Hartsman, has also commented on the issue. It is incredibly frustrating not only for the players but also for the employees. They prepared for the launch for 6 months. No one expected to have to work a 30-hour shift to get ArcheAge NA running.
Trion Worlds CEO Scott Hartsman.
The problem is that ArcheAge NA is simply huge, much larger than ArcheAge EU or any other version of the game. The software they had received was capable of handling the volume of data from all other regions, everything went smoothly even during the test run on the PTS – now, there are these problems with NA.
Hartsman assures that it is not due to a lack of competence. On the contrary, it is thanks to the expertise of the team that it will run at all. As a “publisher”, Trion Worlds is currently doing things that are far beyond what a publisher usually does. But because they also develop games themselves, they can manage it.
They have learned a lot from previous releases and will not stop until the servers are running perfectly.
For many ArcheAge veterans, the situation is a Déjà Vu: In 2014, when the game launched, and later with the major update about “Auroria”, there were similar issues. At the end of 2014, ArcheAge was offline for a while – no one really knew why. In 2015, a “relaunch” to 2.0 had to be repeated. Back then, it was said that a DDoS attack was responsible.
ArcheAge is “front-heavy” – during releases, countless players push onto the servers to gain an advantage in the first minutes and hours.
This is how the restart with 3.0 went for us in Europe:
In the free-to-play MMORPG ArcheAge, players enjoy many freedoms in character development. A vast world awaits that can be influenced. Sandbox features, such as...
