Following the major crash issues of recent days, Bioware has now announced when they plan to fix the error in Anthem. The upcoming patch is expected to include several fixes for it.
In a live stream, some developers discussed the current problems with Anthem. One of the biggest and most discussed bugs is related to console crashes, primarily affecting the PS4.
They revealed when players can expect a fix for the problem and also talked about the allegedly damaged PS4 consoles. We summarize the information for you.
Patch to Fix PS4 Crashes
This is what Bioware says: The stream was mainly about which bugs the upcoming patch will fix. Besides a large number of fixes for other bugs and glitches, it will also tackle the crash issues.
EA has collected data for this and apparently identified several causes that will be resolved in the update. This is also confirmed by Bioware employee Chad Robertson on Twitter.
We have identified several causes for the “temp power-down” crashes reported by PS4 players. Fixes for the major problems are in the patch coming next week. If you experience a crash where the PS4 becomes unresponsive, you can manually turn it off and restart it – no risk of damage.
Robertson
When is the update expected to be released? Next week, on March 12, the update is scheduled to be released. It focuses primarily on technical issues, with no new content included.
No PS4 Was Destroyed
Consoles reportedly remained unharmed: Bioware has also emphasized that no console has been definitively destroyed due to the crashes. Robinson also stressed this on Twitter: “After some investigations, we have not found a single case where Anthem has destroyed a console.”
However, if someone has experienced something different, they should contact the technical support of EAHelp so that the issue can be investigated.
What was the problem, anyway? In recent days, several players have complained about errors that caused console crashes.
While only a few cases were reported on Xbox One, PS4 users were significantly more affected.
Over 1500 players contacted EA Support reporting such an issue. In such a crash, not only did the game close, but the entire console simply shut down as if the power was cut.
Rumors circulated that even PS4 consoles might be damaged by such a crash. However, these have apparently not been confirmed so far.
Anthem currently has several bugs and quirky errors. One of them is particularly strange:
