In The Division, there are increasing reports that agents are not receiving their promised items. These should be available from the reward dealer.
Since yesterday, numerous agents have been roaming the post-apocalyptic New York of The Division. Many want to collect their pre-order bonus and unlocked items from the reward dealer. However, there appear to be issues. In social networks and the reddit forum, agents complain that they are not receiving their promised items. This includes the pre-order bonus and items that are received for participation in the alpha and beta testing phases as rewards. To find out which items are involved, you can refer to this article.
The problem seems to occur to varying degrees: While some do not receive any Ubisoft rewards from the reward dealer, others report that they only receive parts of their rewards. According to a reddit user’s statement, one should visit the reward dealer again at a later time. Some players received the rewards only after a while. However, this is not confirmed.
The unlocking of items occurs in two steps: First, you must unlock the rewards in the Ubisoft Club. Here, there are free rewards as well as items that you can purchase with Uplay points. We have summarized which items are available in this article.
To access all these bonuses and unlocked items in the game, you only need to march to the reward dealer and collect them from him. If no issues arise, the items will appear on his sales list.
Do you also have problems with your bonuses and items?

