In The Division 1.7, there is great confusion regarding the masks. The system will be changed for the next global event.
With the masks, the new cosmetic items, Massive did not do themselves any favors. Initially teased as a cool new feature – ultimately, they only caused frustration, confusion, and criticism.
Because the masks were only obtainable through the leaderboard of the event during the first global event. However, this leaderboard system disadvantaged many players – solo agents basically had no chance of getting ahead of members of well-rehearsed teams. Also, those who did not use a farming method did not rise particularly high on the leaderboard.
In short: Many players had no chance at the masks, even though they actively participated in the global event – and ended up empty-handed.
The chaos around the masks did not improve – a new system is needed
On Monday, Massive showed understanding and announced: More players will receive masks. Not 50% of the players, but 85% of the players would receive at least one mask as a reward.
After the global event, many users complained in the forums that something must be wrong. They were among the 85%, but did not receive a mask. Criticism of Massive became louder. Calculations were made that the entire leaderboard system was faulty, that Massive had communicated false numbers.
And in today’s State of the Game, Massive stated: Yes, the players are right. The confusion is rightly so great. Because they had taken a different score for mask allocation “behind the scenes”. When several players had collected the same number of GE Credits, it had led to distortions. In other words: Not 85% of the participants in the global event received masks, but only 85% of the players according to the internal leaderboard.
Massive is now manually fixing this error. Everyone who was in the 85% of players will definitely receive their mask. However, it may take some time until Massive has reached everyone.
However, this is not a final solution to the mask problem. They will switch to a different system for obtaining masks. What this will look like concretely was not said by Massive today. But in the past, they hinted that some masks could be unlocked through rewards. However, this will likely require a client patch.
Nevertheless: Massive does not want such a mask chaos anymore. The next global event, which will be called “Raid”, will already run with the new system. It will only start when the new system is ready for it.
Did you receive your well-deserved masks?
Interesting: The Division: The next global event will probably be “Raid” – what will it bring?
