In Pokémon GO, the Raid event for the new Hoenn Megas took place over the weekend. In line with this, there was a ticket for 5 dollars that provided some bonuses. However, this led to some issues, as some players reported that they only received the normal Stardust for Raid battles.
What was the issue? The event ticket was supposed to provide some bonuses from 14:00 to 22:00, including an increased chance of XL Rare Candy and six additional Raid passes. These bonuses worked without any problems.
But regarding the Stardust and experience points, some players noticed an error.
User Brillian_Ask852 noted that he received only 1,000 Stardust for a Raid and another 300 for the catch. However, according to the event description, he should have received 2,000 dust for the Raid alone (via reddit).
He then contacted Niantic, who assured him that it was only a “display error.” A day has passed, and he restarted the app and caught new Pokémon. However, his Stardust account still shows no changes.
Ticket costs 5 Euros – but does not deliver what it promises
Are other players affected as well? Yes, in the reddit thread, other users reported that they also received only the normal Stardust. Some of them have reported the issue to Niantic, including user eachJan.
Furthermore, user ExoChorda reports that the bonus of 50% more XP did not work for him either. Here, the support on Twitter stated that it was also supposed to be a display error. However, even hours later, nothing changed regarding the experience points, says the player.
However, some players shared that the bonus for Stardust and/or experience points worked for them. So it seems that not all players are affected by the problem.
How are players reacting? Many feel cheated and complain about Niantic. They spent 5 dollars but did not receive what was promised. The word “fraud” came up multiple times.
Brillian_Ask852 urges all players who purchased the ticket: “Please, contact Niantic or initiate a refund.” This, in his view – and that of many other users on reddit – is the only way to force Niantic to take action.
What does Niantic say? Niantic’s Twitter account continues to maintain it was only a visual error. However, we will keep you updated should there be a new statement.
How did the event go for you? Were you also affected by the error, or did you not purchase the ticket at all?
From December 6 to 11, the next event with a ticket will take place, where hopefully there will be no problems:
Pokémon GO brings 2 new Pokémon at the event “Mysterious Blade,” but one is only with a ticket
