Pokémon GO: Event extended – Compensation for server issues

Pokémon GO: Event extended – Compensation for server issues

Good news for trainers from Pokémon GO: The Solstice Event has been extended. On September 26, there were significant server issues that caused trainers to lose important event time.

On Tuesday, September 26, there were significant server issues with Pokémon GO. Around 11 AM, we received the first complaints. Trainers struggled unsuccessfully with logging in. Even in the afternoon, after several hours of downtime, the servers only allowed a few players to log in to Pokémon GO.

When gameplay resumed in the evening, demands for compensation were voiced. After all, there is currently an event with double Stardust.

Niantic has now officially extended the Solstice Event.

Solstice Event ends one day later

After trainers worldwide had to forgo the mobile game for several hours, Niantic has offered compensation. The Solstice Event will now not end, as planned, on October 2, 2017, at 10:00 PM.

The new end of the event is on October 3, 2017, at 10:00 PM. On Facebook, the Pokémon GO team wrote:

“This morning we noticed an error that prevented players from logging into Pokémon GO. After working with our partners, we were able to resolve the issue and confirm that the login functionality is now stable. Due to this outage, the Equinox celebrations will be extended by 24 hours and will end on October 3 at [10:00 PM local time]. We thank you for your patience and hope you earn plenty of Stardust and hatch many Eggs.”

Pokémon GO 2km Eggs

You can make up for the lost time on another event day as requested. The extra day also means higher chances to register the new legendary beast in the PokéDex and earn double experience points. Because at the end of the month, the three legendary beasts Entei, Suicune, and Raikou will rotate and change their locations.

Lost items?

Players who lost important items like raid passes or lucky eggs during the server downtime or a day of the “7 days in a row spinning PokéStops and catching monsters” should contact Niantic support. You might receive assistance.

To do this, open your game, tap the PokéBall, then “Settings,” “Help Center,” and select “Submit a request” in the top right corner. There you will fill out the form.


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