Problems with raids in Pokémon GO are sometimes part of the experience. However, this group of trainers was hit particularly hard. They lost golden Razz Berries and the chance to catch their defeated raid boss.
What happened? A group of friends was together in a Snorlax raid. They defeated the boss together and wanted to catch him afterward. They used the golden Razz Berries, but the boss broke out immediately.
There were error messages, and the trainers restarted their game. When they were back online, the gym had been closed. The trainers were given no chance to catch the defeated Snorlax.
This is how the raid fiasco unfolded for the group
The trainer writes: On reddit, user TheOfficeRevisited reaches out to the community and shares his tragic story. “I did a Snorlax raid. With my family and a few friends who joined in via remote raid. When trying to catch the Snorlax, we all saw him break out [of the ball] immediately.”
The players were then thrown out of the catching encounter and landed on the map. The error message they saw was “Pokémon not found”. As any other player would likely do, the group clicked on the gym again. They used golden Razz Berries again and were thrown out once more.
After that, the raid medal was displayed at the top of the gym, and the trainers could no longer return to their Snorlax encounter. They received the message in-game that the gyms were currently being updated.
In the reddit post, it is stated that the players’ map was blocked (via reddit.com). They could no longer see their profile pictures or any other images or buttons. “So we had to restart. And the gym was gone. They deleted it while we were raiding, costing us some golden Razz Berries, our raid passes, and all Snorlax.”
The question at the end of the trainers’ story highlights where the problem lies.
“Why can’t they delete gyms and stops at night? This is madness. We all submitted tickets, but I don’t believe Niantic will do anything. Ugh.”
That’s why the gym was closed: As TheOfficeRevisited writes on reddit, it was indeed correct that the gym was removed. It was related to a business that closed down. When such a stop or gym is related to a business that is shutting down, those stops and gyms are removed in Pokémon GO.
A trainer tries to make the experience sound better. “At least it’s really rare to experience this. Does that make you feel better?” To which TheOfficeRevisited replies: “I noticed that I was in the last group that ever raided there, and in a way, I witnessed a small, silly piece of history, but I’m pretty sure one of those Snorlax was either a 4* or close to it, so it’s still frustrating. […]”
Have you ever been in such a situation and had to give up a raid or a reward because the game caused an error or a gym was closed?
The dates for the Community Days in July and August 2021 for Pokémon GO have been announced
