A developer makes a mistake and shifts the costs onto the players. The player base finds this decision anything but funny and punishes the game. MeinMMO explains what it’s about.
Gacha games like Genshin Impact rely on premium currencies to convince players to spend real money on new characters.
The game Taimanin RPG Extasy distributed too much free premium currency shortly after its new Extasy version release and is now demanding this back from its players in the form of debt. However, the players find this action anything but funny.
In Germany, you can’t play the game on Steam due to youth protection reasons, as Steam has blocked the product page.
Gacha game gives away too much premium currency; players have to pay it back.
What is the problem? The colleagues from Kotaku explain that players would have received premium currency, known as crystals, for certain account levels in the game.
- At level 1, that would have been 1,000 crystals.
- At level 5, another 2,500 crystals.
However, a week after the release, the developers realized that this amount was far too generous. They reduced the amount to one-tenth: Now you only get 100 crystals for level 1 and 250 for level 5.
At the same time, all players who have already benefited from the bonus must pay back the excess crystals. Some players have now accumulated thousands of crystals in debt.
Players will only be able to earn free crystals in the game again once they have settled the “gem debt”.
Many players find this anything but funny.
Some players on reddit claim they now have to play for over a year to offset their game debts with free drops. Others say: Players should never have to pay for the mistakes of developers.
Developers defend their step, reviews drop
What do the developers say? They defend their move that players now have to pay for their mistake.
To maintain data integrity and fairness to our users, we decided to deduct the difference in Taima Crystals. We sincerely apologize for the mistrust this situation has caused. We will work even harder to regain our users’ trust. We will strive to be a management team you can trust.
Whether this really helps is another question: because the reviews on Steam and Google Play are currently plummeting. And whether gamers really want to trust a developer who shifts their mistakes onto the players is another question.
Many agree: developers should not simply shift their mistakes onto the players.
Breach of trust with players is rarely a good idea: What happens when you lose players’ trust is something Blizzard had to experience a few months ago. They also broke a promise and that went over in the community anything but well:
Blizzard is currently in trouble with Overwatch 2 because they broke a 7-year-old principle