Job seekers and companies rely on AI while simultaneously despairing over the current situation. Trust is lower than ever, says the head of an agency that supports thousands of applicants and companies.
Both companies and job seekers are already using chatbots like ChatGPT or other AI tools in their daily lives. However, this does not come without drawbacks: The head of a recruitment company reports that the trust between companies and applicants is lower than ever.
Overall, both sides are dissatisfied with the current situation. Daniel Chait, CEO of the hiring platform Greenhouse, reports this to the magazine Fortune.com:
“This is the first time both sides are dissatisfied,” he told Fortune. “Employers are essentially saying: ‘It’s really hard to hire someone because we are overwhelmed with masses of applicants and don’t really know which ones to focus on.’ And job seekers are saying: ‘It’s easier than ever to apply for jobs, but it’s getting harder to get a job.’
Trust among applicants in job interviews and companies is said to have declined sharply, yet the applications relying on AI tools are at an all-time high. Applicants are increasingly trying to bypass AI filters and other systems from companies that are already attempting to filter applications.
Both companies and job seekers are despairing over the current situation, yet cannot escape the “AI doom loop”
Paddy Lambros, CEO of Dex, a company specializing in AI career agent technology, explained in a conversation that many applicants no longer feel taken seriously. AI bots do not give one the feeling that their application has even been read:
“If you feel like every application you send is somehow pointless because no one will read it anyway, why not use AI to send them more or less as spam?”
At the same time, companies explain that they are inundated with thousands of applications because AI makes it easier than ever.
Daniel Chait refers to this entire situation as the “AI doom loop,” where both sides are trapped and currently unable to escape. Both sides are ramping up their efforts, but in the end, neither can win. Only trust is being squandered.
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